Core Insights - The consumer technology market in the Middle East and Africa (MEA) is shifting from hardware to services, with media and entertainment spending expected to reach $36 billion by 2027, driven by ecosystem collaboration [1][12][16] - Hardware remains foundational, with revenue projected to grow from $32.9 billion in 2020 to approximately $41.9 billion by 2027, while media and entertainment spending is expected to nearly double from $18 billion to $36 billion during the same period [1][12] Market Trends - In some global markets, service revenue has already surpassed device sales, with the GCC market showing an average ARPU exceeding $20, creating space for bundled service models [2][12] - As of Q2 2025, MEA accounts for only 14% of global telecom operators' partnerships with OTT providers, despite a mobile user dominance [2][12] Ecosystem Collaboration - Ecosystem collaboration is leading the shift from product to experience, with manufacturers repositioning devices as service-driven "experience platforms" [4][12] - Bundled offerings, such as Samsung's foldable phones with Netflix, enhance user experience and create strategic opportunities for content providers [4][12] Bundled Service Models - The cost-sharing structure of bundled services varies by partnership type, with telecom-led collaborations typically having operators bear most costs [8][12] - Bundled packages enhance user retention for operators and provide differentiation for manufacturers while expanding reach for service providers [8][12] Role of Telecom Operators and Retailers - Telecom operators and retailers act as enablers in the ecosystem, using multi-layered service bundles to prevent ARPU decline and reduce churn [9][12] - Bundled packages in high ARPU markets offer significant profit margins, enhancing customer retention compared to standalone service purchases [9][12] Consumer Benefits - Bundled packages lower overall usage costs and provide better value compared to purchasing services separately, with convenience and cultural relevance being key factors [9][12] Market Dynamics - The MENA online video market is projected to grow over fivefold to $8.4 billion by 2029, necessitating a shift from subsidy-driven models to sustainable subscription systems [12][16] - The collaboration between manufacturers, telecom operators, and content providers is crucial for capturing long-term value in the evolving market landscape [13][16] Strategic Recommendations - Manufacturers should shift marketing focus from specifications to user experience, while telecom operators expand bundled offerings to mid-tier markets [16][17] - Retailers need to transition from hardware sales to becoming integral parts of the service ecosystem, leveraging partnerships with streaming or software providers [16][17] - Content providers should prioritize collaborations with telecom operators and manufacturers to achieve scale in a fragmented market [16][17]

Domo (DOMO) Q4 2025 Earnings Call March 07, 2025 02:34 AM ET Company Participants Peter Lowry - VP, IRJosh James - CEOTod Crane - CFORJ Tracy - CRO Conference Call Participants Patrick Walravens - AnalystJared Jungjohann - AnalystYi Fu Lee - Equity Research Analyst Operator Greetings, and welcome to Domo Fourth Quarter Fiscal Year twenty twenty five Earnings Call. At this time, all participants are in a listen only mode. A question and answer session will follow the formal presentation. As a reminder, this ...