Core Viewpoint - The article highlights the increasing demand for non-emergency medical transportation services due to an aging population and uneven distribution of medical resources, while emphasizing the current inadequacies in service supply and regulatory clarity, leading to the prevalence of unregulated "black ambulances" that pose safety and financial risks to patients and families [1][2]. Group 1: Demand and Challenges - The demand for non-emergency transportation is growing as elderly patients and those recovering from surgery require safe and familiar environments for recovery [1]. - The existing emergency medical system primarily focuses on urgent care, leaving a gap in resources and institutional design for necessary non-emergency services [1]. - There is a lack of clear legal definitions, service standards, qualification requirements, and pricing regulations for non-emergency medical transportation, which allows for non-compliant operations to thrive [1]. Group 2: Solutions and Regulatory Measures - Various cities are exploring solutions by enhancing existing emergency dispatch platforms to include non-emergency functions, aiming for standardized service delivery [2]. - Some regions are introducing state-owned professional transport services to ensure transparency and reliability in pricing and service content [2]. - It is essential for health, transportation, and market regulation departments to establish regular information sharing and joint enforcement mechanisms to combat unqualified operations and protect patient rights [2].