Core Viewpoint - The article highlights the systematic construction of a comprehensive government service model in Zhenyuan County, transitioning from "single-point breakthroughs" to "overall upgrades" in government services, emphasizing the efficient handling of tasks as a driving force [1] Group 1: Full Process Sorting - Zhenyuan County has clarified the processing paths for "one thing" tasks by organizing 12 specialized meetings and training sessions, resulting in the standardization of service guidelines [1] - A total of 31 package items have been sorted, creating 110 themed service scenarios that cover the entire life cycle of enterprises and individuals [1] - The "one thing" service for newborns integrates six business processes, allowing for "one application, one set of materials, one-stop completion" [1] Group 2: All-Channel Coverage - The government has expanded the dimensions of "one thing" processing through the Gansu Government Service Network and the "Gankuaiban" app, enabling integrated processing of cross-departmental and cross-level related matters [2] - A total of 19 comprehensive windows have been established in the government service center, with a professional assistance team handling 59,251 related matters, achieving an average processing time of only 0.25 hours and a completion rate of 99.96% [2] Group 3: Full Chain Response - An all-chain mechanism has been established for handling "one thing" inquiries, utilizing the 12345 hotline and the Gansu Government Service Network, achieving a 100% response rate for 585 inquiries since 2025 [2] - The "Long Business Pass" platform has also achieved a 100% completion rate for 10 feedback messages, ensuring that all inquiries are answered and all requests are addressed [2] Group 4: Future Focus - Zhenyuan County aims to continue expanding the coverage of the "one thing" reform, enhancing service content towards personalization, refinement, and added value, while transitioning service methods to proactive, intelligent, and precise approaches [2] - The county is committed to creating a new high ground for the business environment through collaborative, diversified, and open service ecosystems [2]