Core Viewpoint - A recent refund dispute on the潮玩交易平台千岛 has drawn public attention, particularly due to an extreme refund condition requiring a parent to slap their child for five minutes, raising significant concerns about the platform's practices and user safety [1][2]. Company Overview - 千岛 is owned by Shanghai必有回响智能科技有限公司, with a registered capital of 10 million yuan. The CEO and major shareholder, 沈振宇, holds 98.4% of the shares [5]. - The company has been involved in eight judicial cases, six of which are related to sales contract disputes [5]. - 千岛 has developed a trading system covering various categories, including潮玩,卡牌, and模型, and has a "闪购" channel that emphasizes official verification and product guarantees [5]. Financial Background - 千岛 has completed three rounds of financing, with the most recent being a nearly 100 million USD Series B round in December 2021, led by Sequoia China and other notable investors [6][8]. - The platform has faced significant complaints, with 9,835 related complaints reported on the Black Cat Complaints platform, indicating issues such as unresponsive customer service, product defects, and refund problems [6]. Legal and Regulatory Context - Legal experts have pointed out that the platform has obligations to assist parents in negotiating refunds for transactions involving minors, as the 11-year-old girl in the dispute is considered to have limited civil capacity [4]. - The seller's demand for abusive video evidence violates the《中华人民共和国未成年人保护法》, which prohibits domestic violence [5]. - Concerns have been raised regarding the platform's potential use of gambling-like mechanisms in its "福袋" offerings, which may violate administrative regulations [6].