Group 1 - The article emphasizes the importance of effective communication in performance conversations, highlighting that feedback should focus on employee growth and be delivered in a caring manner [1][9][10] - New managers often struggle with performance conversations due to the fear of damaging relationships, but with practice, their communication skills can improve [3][4] - Common pitfalls in performance conversations include delaying communication, inadequate preparation, inappropriate questioning, blaming individuals, and failing to establish a clear improvement roadmap [4][5][6][8][9] Group 2 - Delaying communication can lead to missed opportunities for employee improvement, and it is advised to address issues promptly [4] - Adequate preparation is crucial for effective dialogue, including understanding employee roles and setting clear expectations [5] - The article suggests using open-ended questions to foster a two-way dialogue and to better understand the root causes of performance issues [6][8]