Core Insights - Nantong Rural Commercial Bank has launched an innovative "Grid Deep Cultivation 100-Day Offensive Action" to enhance retail business transformation through refined operations and digital transformation, significantly boosting financial service quality and local economic development [1] Group 1: Service Model Innovation - The bank has implemented a grid-based service management model, dividing urban areas into responsibility grids with dedicated service teams for precise service delivery [2] - A strict supervision mechanism has been established to ensure service effectiveness, including regular checks and random visits to assess staff understanding of local business conditions and financial needs [2] - Various marketing activities have been conducted, including community financial knowledge lectures and the establishment of long-term service channels via WeChat, catering to diverse customer needs [2] Group 2: Performance and Incentives - A "dual-track" assessment system has been designed to evaluate marketing effectiveness through a points system, focusing on key metrics such as marketing reach and conversion rates [3] - The bank has adopted a zero-tolerance policy for fraudulent activities and implemented dual incentive measures for staff, enhancing motivation and performance [3] Group 3: Achievements and Future Strategy - The grid-based service model has led to a significant increase in market share, with over 3,000 new retail customers and a 25% year-on-year increase in loan disbursement, while maintaining a non-performing loan ratio below 0.8% [3] - The bank aims to continue optimizing its service model as part of its long-term development strategy [3]

Core Viewpoint - The State Grid Fengning County Power Supply Company is actively ensuring safe electricity supply for spring farming by conducting thorough inspections and addressing potential electrical issues for local farmers [1][2] Group 1: Company Actions - The company has initiated a "grid-based protection for spring farming" campaign, involving proactive inspections of 1,244 agricultural users and 376 planting households to identify electrical hazards [2] - The company utilizes a real-time electricity information collection system to monitor irrigation line loads and engages with farmers through WeChat and phone calls to address their needs [2] - The company has already addressed 70 electrical hazards, including overheating connections and malfunctioning leakage protectors, and replaced 123 old circuit breakers and damaged insulated wires [2] Group 2: Technology and Innovation - The company is implementing drone inspection technology for rapid identification of equipment hazards and quick response to faults, enhancing the efficiency of their service [2] - A new "data running" model is being developed to support agricultural modernization, ensuring that farmers have reliable electricity during critical farming periods [2] Group 3: Customer Engagement - The company emphasizes direct engagement with farmers, moving service points to the fields to provide timely assistance and ensure that irrigation equipment operates smoothly during the spring farming season [2] - Farmers have expressed gratitude for the proactive measures taken by the company, highlighting the importance of reliable electricity for their agricultural activities [1]