Core Viewpoint - The lack of legal boundaries and rules in online supervision can lead to unintended consequences, potentially harming justice and triggering negative chain reactions [2][3] Group 1: Online Supervision and Its Impact - Online supervision serves as an extension of public expression, informed consent, and complaint reporting in the digital age, leveraging the effects of network platforms to monitor public behavior and corporate conduct [1][2] - The positive role of online supervision in addressing societal issues is acknowledged, but it must be balanced with the rights of individuals and businesses to prevent reputational harm [2][3] Group 2: Legal Risks of Online Supervision - The primary legal risks associated with online supervision include: - Infringement of individual and corporate rights, particularly regarding defamation and reputation [3][4] - Violation of privacy rights and personal information protections, as excessive scrutiny may lead to the disclosure of irrelevant personal details [4][5] - Disruption of market competition, where misleading information can be used as a tool for unfair competition [5][6] Group 3: Challenges to Social Order - Online violence can arise from the amplification of criticism, leading to harassment and toxic online environments [6][7] - The potential for public opinion to interfere with judicial authority, pressuring legal entities to act prematurely [7] Group 4: Risk Prevention Framework - A multi-layered legal framework is necessary to delineate boundaries for online supervision rather than simply restricting it [8][9] - Key principles for determining whether online supervision has overstepped include: - Distinguishing between fact and opinion, ensuring that criticisms are based on accurate information [9] - Ensuring that comments relate to public interest, focusing on issues that affect consumer rights [9] - Maintaining legitimate purposes for exercising supervisory rights, such as promoting public welfare [9] Group 5: Institutional Support for Risk Prevention - Strengthening the application and interpretation of existing laws to provide clearer guidelines for acceptable online behavior [10] - Enhancing the responsibilities of online platforms to manage content effectively and ensure timely responses to complaints [10] - Promoting legal literacy and awareness among online users to foster responsible behavior in online supervision [11] Group 6: Addressing Secondary Risks - The handling of online supervision must avoid excessive restrictions that could stifle legitimate public discourse [13] - Encouraging companies to respond rationally to criticism and to utilize legal avenues for protection against defamation [14][15] - Companies should avoid retaliatory actions that could lead to further rights abuses, maintaining a balance in their responses [15]