Core Viewpoint - Recent incidents of extortion against small businesses in Zhejiang have raised concerns about merchant rights protection, prompting JD.com to enhance its security measures through technological innovation and system safeguards [1][3]. Group 1: Merchant Protection Measures - JD.com has strengthened its intelligent prevention and early warning capabilities to help merchants avoid significant losses due to pricing errors, with the system reportedly helping merchants avoid losses amounting to billions in 2024 [1][3]. - The platform has introduced a "scalper prevention strategy" tool in 2024, allowing merchants to configure their own prevention strategies for new product launches, which has been utilized thousands of times by merchants [1][3]. - JD.com has updated its risk prevention training courses for merchants twice since 2025 and has launched live courses to enhance merchants' awareness and self-protection capabilities [1][3]. Group 2: Compliance and Monitoring - JD.com requires merchants to strictly adhere to relevant laws and regulations, establishing a dedicated review team to monitor false advertising in real-time [2][4]. - The platform is committed to continuously improving automated protection capabilities and upgrading risk prevention tools to enhance review efficiency and reduce waiting times for merchants [2][4]. Group 3: Collaborative Efforts Against Fraud - The company emphasizes the need for collaboration among law enforcement, platforms, and merchants to combat organized online fraud, transitioning from passive responses to proactive protection [5]. - JD.com has implemented a comprehensive management mechanism that includes "entry verification, regular sampling, and violation handling" to address discovered violations in accordance with legal regulations and platform rules [5]. - Merchants are advised to report suspicious complaints and ensure all communications and transactions are conducted through official channels, with JD.com pledging to cooperate with law enforcement to combat illegal activities [5].