Core Viewpoint - The incident involving the "LEGO Big Roller Coaster" at Shanghai LEGO Land, which got stuck during trial operation, raised safety concerns but was managed effectively with no injuries reported. The park emphasized its commitment to visitor safety and the functionality of its safety systems [1][4][9]. Group 1: Incident Details - On June 28, the "LEGO Big Roller Coaster" got stuck with 14 guests onboard, prompting an emergency evacuation [3][12]. - The stoppage was triggered by the safety sensor detecting a minor anomaly, leading to an automatic protective shutdown [4][11]. - The park's safety protocols were activated, ensuring all guests were safely evacuated without any injuries [1][4]. Group 2: Compensation for Affected Guests - Each of the 14 guests who were stuck received a "LEGO Fast Pass" as compensation, with those in the ride area receiving two passes along with refreshments [7][9]. - There were various rumors regarding compensation amounts, but the park clarified that the compensation provided was consistent and accepted by the guests [7][9]. Group 3: Safety and Compliance - The "LEGO Big Roller Coaster" has passed rigorous safety inspections and complies with national safety standards, having been manufactured by B&M, a Swiss company [11][12]. - The park's operational staff are trained professionals who conduct regular maintenance and inspections to ensure safety [5][9]. - The park is committed to maintaining high safety standards and welcomes public oversight [9].

Core Points - The incident involving the "Lego Flying Car" at Shanghai Lego Park occurred during its trial operation, leading to several visitors being trapped for over 40 minutes [1][2] - The park's operational team promptly activated emergency protocols to ensure the safe evacuation of guests and provided cooling items due to the high temperatures [1][2] - The malfunction was attributed to the safety sensor detecting a minor anomaly, triggering an automatic protective shutdown, which is a standard safety measure [1] Company Response - Shanghai Lego Park expressed apologies for the impact on visitor experience due to the safety mechanism activation and emphasized their commitment to visitor safety [2] - The park confirmed that all operating equipment has passed rigorous inspections by the National Special Inspection Institute and meets national safety standards [2] - Staff responsible for operation and maintenance are professionally trained and conduct thorough inspections and maintenance to prevent safety hazards [2]