辅营收入
Search documents
“经济舱第一排宁可空着航司也不会免费给你”,买完机票还要再花500选座位是在欺负人吗?
3 6 Ke· 2025-12-02 08:14
Core Viewpoint - The increasing trend of paid seat selection in the airline industry is criticized for limiting consumer choice and infringing on their rights, with some airlines locking a significant percentage of seats for additional fees, leading to a perception of a caste system in seating arrangements [1][4][10] Group 1: Paid Seat Selection Practices - Paid seat selection, initially a strategy for low-cost carriers, has now become widespread among all airlines, with some airlines being humorously suggested to rename themselves as "low-cost" carriers [3][4] - The practice of charging for seat selection has evolved into a complex system where even economy class seats are categorized into multiple tiers, with limited free options available [1][4][5] - Reports indicate that some airlines have seat lock rates exceeding 50%, with fees for seat selection ranging from 50 to 500 yuan [5][12] Group 2: Consumer Experience and Perception - Consumers are increasingly frustrated with the lack of available seats during the selection process, often left with undesirable options, leading to comparisons with social hierarchies [4][7] - The complexity of seat classifications and the inconsistency in naming conventions across airlines contribute to consumer confusion and dissatisfaction [7][10] - The perception of inequality in seating arrangements has been likened to a caste system, where better seats are reserved for those who can afford to pay more [4][5] Group 3: Financial Implications for Airlines - Airlines are increasingly relying on ancillary revenue from seat selection and other services, with reports indicating that such services contribute over 50% of their ancillary income [19][21] - Despite efforts to boost revenue through paid seat selection, many airlines are still facing significant financial losses, with major carriers projecting net losses in the range of 12 to 22 billion yuan for the first half of 2025 [22][23] - The competitive landscape has led airlines to prioritize high-tier members for better seating options, further complicating the experience for regular travelers [21][23]