以下文章来源于十点人物志 ，作者三金 十点人物志 . 在这里，遇见每一个值得被记录的人 本文来自微信公众号： 十点人物志 ，作者：三金，编辑：野格，文中图片均来自受访者，题图来自：AI生成 五一假期将至，大家安排好出游计划了吗？ 没有一场旅行可以随随便便成功，酒店的选择也是一段旅程的重中之重：位置、卫生、价格、服务都会影响旅途的心情。大家住酒店习惯参考网站上 的评分，或是种草博主推荐的酒店。 测评酒店的人称自己为酒店体验官或者酒店试睡员。前者一般由酒店雇佣，体验酒店住宿和特色服务，再推荐给顾客；后者则受雇于酒店总部和酒店 投资方，为了检查酒店卫生是否符合标准、优化酒店服务，他们需要隐藏身份入住。 "躺在床上睡一觉就把钱赚了"，酒店试睡员一度被认为是"史上最爽的职业"。 那真实的试睡员工作是什么样子？ 陈陈毕业于一所211院校的酒店管理专业，曾经做过酒店前台，目前主业是酒店投资顾问，兼职酒店试睡员，可以说一直在和酒店打交道。 在她看来，酒店试睡根本没有大家想象的那么轻松。试睡员对预订、接待、入住、用餐、服务和需求满足等多个方面都要进行评估。而在专业试睡过 20余家酒店之后，对于如何选择好酒店、酒店还有哪些隐藏服 ...

Group 1 - The role of hotel testers, also known as hotel experience officers or sleep testers, is crucial in evaluating hotel services and hygiene standards [2][5][12] - Hotel testers are often hired by hotel management or investors to assess various aspects of the hotel experience, including booking, reception, dining, and service satisfaction [2][5][12] - The compensation for hotel testers varies, with five-star hotels offering between 200 to 600 RMB per day, depending on their expertise, along with reimbursement for travel and accommodation expenses [17][18] Group 2 - The process of being a hotel tester is not as easy as it seems; testers must evaluate multiple aspects of the hotel experience while maintaining a low profile [5][9][12] - Testers often document their experiences through photos and recordings, ensuring an objective evaluation of the hotel services [12][19] - The final evaluation reports from testers can directly impact the year-end bonuses of hotel staff, making their assessments significant for hotel operations [11][12] Group 3 - The demand for hotel testers primarily comes from five-star hotels that aim to enhance their service quality and brand reputation [17][60] - The hotel industry is experiencing a transformation, with some five-star hotels struggling to maintain their appeal against rising competition from mid-range hotels that offer better value [60][61] - The trend of five-star hotels being "abandoned" is noted, but the high-end hotel market continues to exist, with ongoing transactions and management style changes [62][63] Group 4 - The experience of hotel testers reveals insights into the hidden services offered by hotels, such as turn-down service and wake-up calls, which are often underutilized by regular guests [33][34][36] - The cleanliness and hygiene standards of five-star hotels are generally high, with rigorous internal protocols for laundry and sanitation [39][40] - The evolution of hotel services includes the introduction of self-service laundry facilities in mid-range hotels, reflecting a shift in customer expectations and service offerings [41][42] Group 5 - The hotel industry faces challenges in retaining talent, as many graduates from hotel management programs leave the industry due to low pay and high demands [50][58] - The changing landscape of the hotel industry is marked by the rise of business hotels that offer competitive services, leading to a reevaluation of the value proposition of traditional five-star hotels [60][61] - The management style and guest experience in hotels are significantly influenced by the background and approach of the hotel general managers [63][64]