酬金制改革
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精细化管理,让物业服务降价不降质(民生一线)
Ren Min Ri Bao· 2025-09-16 22:10
Core Viewpoint - The article discusses the ongoing reforms in property management fees and services across various regions, highlighting the introduction of government-guided pricing and the empowerment of homeowners in decision-making processes regarding property fees and services [1][7]. Group 1: Policy Implementation - Multiple regions have introduced property fee guidance policies to address long-standing issues of fee transparency and service quality, providing institutional protection for homeowners' rights and establishing service benchmarks for property companies [1]. - In Yinchuan, a new pricing scheme was implemented on July 1, 2024, which includes a government-guided pricing model for property services and parking fees, ensuring that various operational costs are included in a single fee structure [1][2]. Group 2: Service Quality Assurance - Property companies are focusing on refined management practices to maintain service quality despite reduced income from lowered fees. For instance, Yinchuan's property management has adopted more efficient irrigation methods and flexible lighting schedules to cut costs while enhancing service delivery [3]. - In Qingdao, property management has established a centralized cleaning center to improve cleaning efficiency and quality, while also introducing community services like group buying and travel programs to strengthen ties with residents [6]. Group 3: Community Engagement and Transparency - In Foshan, the introduction of a "remuneration system" allows homeowners to manage property fees and public revenues through a community account, promoting transparency and accountability in property management [7][8]. - A digital platform called "Transparent Community" has been set up to allow homeowners to monitor financial transactions and service requests, enhancing oversight and responsiveness from property management [8].