金融机构消费者权益保护
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金融消保新规出台,对坑人的机构严惩不“贷”
Nan Fang Du Shi Bao· 2025-09-15 12:33
Core Points - The newly issued "Regulatory Evaluation Measures for Consumer Rights Protection in Financial Institutions" establishes a five-level classification system for consumer rights protection, with corresponding rewards and penalties for financial institutions [1][2] - The new regulation emphasizes the need for consumer protection in third-party financial institutions, particularly in the context of the rapid growth of internet finance and the associated compliance issues [1][2] Group 1 - The new regulation replaces the previous "Regulatory Evaluation Measures for Consumer Rights Protection in Banking and Insurance Institutions," which required banks and insurance companies to enhance consumer protection management for third-party platforms [1][2] - The evaluation system will assess financial institutions based on daily supervision and other relevant information, using a scoring method that categorizes institutions into five levels, with higher-rated institutions receiving more lenient regulation [2] - The financial industry is currently characterized by a mix of institutions, with some third-party platforms employing various tactics that create consumer traps, leading to significant consumer distress [2][3] Group 2 - A recent case highlighted on social media, where a loan of over 1 million was accompanied by a service fee of 310,000, exemplifies the typical consumer traps set by third-party financial institutions [3] - Common issues include high service fees and non-compliance practices that ultimately burden consumers with excessive costs, despite short-term financial relief [3] - The new regulation serves as a critical reminder for financial institutions to prioritize compliance and consumer protection, especially for vulnerable consumers facing economic difficulties [3]
新华社消息丨金融监管总局修订发布金融机构消费者权益保护监管评价办法
Xin Hua Wang· 2025-09-13 03:39
记者:李延霞、张千千 新华社音视频部制作 编导:沈倩 【纠错】 【责任编辑:赵文涵】 ...