金融消费纠纷化解

Search documents
金融润泽牡丹之都 监管助力后来居上——菏泽金融监管分局以硬核举措护航高质量发展
Qi Lu Wan Bao· 2025-08-18 09:03
Core Viewpoint - The financial regulatory authority in Heze emphasizes the importance of serving the real economy, aiming to enhance financial services and support local economic development through various strategic initiatives [1]. Group 1: Financial Services and Economic Support - Heze's financial regulatory bureau has implemented measures to enhance financial service coverage and adaptability, resulting in a loan balance of 5288.98 billion yuan as of June, reflecting a growth of 6.87% since the beginning of the year [2]. - The bureau focuses on supporting the "231" industrial system and green projects, with respective loan balances of 873.1 billion yuan and 612.4 billion yuan, showing increases of 11.58% and 19.05% [2]. - The balance of loans for specialized and innovative enterprises reached 97.89 billion yuan, marking a significant growth of 27.94% since the start of the year [5]. Group 2: Support for Small and Micro Enterprises - A financing coordination mechanism has provided credit to 101,800 small and micro enterprises, with a total credit of 1144.7 billion yuan and disbursements of 789.44 billion yuan, while the balance of non-repayable loans reached 103.34 billion yuan, increasing by 71.66% [6]. - The average interest rate for newly issued corporate loans dropped to 4.35%, a year-on-year decrease of 0.44 percentage points, saving enterprises 7.09 billion yuan in interest expenses [8]. Group 3: Financial Inclusion and Consumer Protection - The bureau has developed a service brand focused on inclusive finance, integrating high-quality development into strategic planning and annual tasks, which has effectively stimulated the internal motivation of financial institutions [6]. - A new financial consumer dispute resolution framework has been established, resulting in the acceptance of 1978 mediation cases and successful resolutions for 1479 cases, thereby protecting consumer rights [10].