Core Viewpoint - The financial regulatory authority in Heze emphasizes the importance of serving the real economy, aiming to enhance financial services and support local economic development through various strategic initiatives [1]. Group 1: Financial Services and Economic Support - Heze's financial regulatory bureau has implemented measures to enhance financial service coverage and adaptability, resulting in a loan balance of 5288.98 billion yuan as of June, reflecting a growth of 6.87% since the beginning of the year [2]. - The bureau focuses on supporting the "231" industrial system and green projects, with respective loan balances of 873.1 billion yuan and 612.4 billion yuan, showing increases of 11.58% and 19.05% [2]. - The balance of loans for specialized and innovative enterprises reached 97.89 billion yuan, marking a significant growth of 27.94% since the start of the year [5]. Group 2: Support for Small and Micro Enterprises - A financing coordination mechanism has provided credit to 101,800 small and micro enterprises, with a total credit of 1144.7 billion yuan and disbursements of 789.44 billion yuan, while the balance of non-repayable loans reached 103.34 billion yuan, increasing by 71.66% [6]. - The average interest rate for newly issued corporate loans dropped to 4.35%, a year-on-year decrease of 0.44 percentage points, saving enterprises 7.09 billion yuan in interest expenses [8]. Group 3: Financial Inclusion and Consumer Protection - The bureau has developed a service brand focused on inclusive finance, integrating high-quality development into strategic planning and annual tasks, which has effectively stimulated the internal motivation of financial institutions [6]. - A new financial consumer dispute resolution framework has been established, resulting in the acceptance of 1978 mediation cases and successful resolutions for 1479 cases, thereby protecting consumer rights [10].

Core Viewpoint - Qidong Rural Commercial Bank is actively responding to the central financial work conference's strategic deployment regarding "pension finance," focusing on the "financial aging" policy direction and implementing a comprehensive elderly-friendly service system [1] Group 1: Elderly-Friendly Environment - The bank has upgraded the elderly-friendly environment in 60 branches, including reducing the slope of accessible pathways and widening service channels [3] - Facilities such as love seats, service signs, and essential aids like wheelchairs and crutches are provided to enhance the customer experience for elderly clients [3] Group 2: Service Process Optimization - Dedicated "silver-haired service windows" have been established to provide one-on-one services for elderly customers, significantly reducing wait times [5] - The bank has launched a caring version of its mobile banking app and a user-friendly STM operating system, designed with larger fonts and clear functional divisions to lower the usage threshold for elderly clients [5] Group 3: Innovative Financial Services - The bank has formed a "Little Round Service Team" to offer appointment and home services, allowing elderly customers to handle banking needs without leaving their homes [6] - Activities such as health lectures and cultural performances are organized to meet the financial needs of elderly clients while enriching their spiritual and cultural lives [6]