Core Viewpoint - The sudden closure of the Shenzhen-based milk delivery platform, Xiansongjia, due to a financial crisis has left thousands of consumers without their prepaid orders, raising concerns about the risks associated with prepaid consumption models in the dairy industry [5][10]. Group 1: Company Overview - Xiansongjia, operated by Shenzhen Pindin Supply Chain Management Co., primarily provided online ordering and delivery services for dairy products, including sheep milk [5]. - The company faced a severe financial crisis, leading to a breakdown in its supply chain and inability to fulfill customer orders [5][10]. Group 2: Consumer Impact - Consumers reported significant losses, with over 250 individuals from various cities, including Shenzhen and Guangzhou, registering complaints about unfulfilled orders totaling more than 49,000 boxes of sheep milk [3][6]. - One consumer reported spending 12,800 yuan for 1,400 boxes, with over 1,200 boxes still undelivered [3]. Group 3: Financial and Legal Issues - Shenzhen Pindin was involved in multiple labor disputes and was listed as a defendant in a court case with an execution target of nearly 29,000 yuan [3][4]. - The company acknowledged its operational failures in a public apology, citing serious mismanagement in market expansion and risk control as reasons for its financial collapse [5]. Group 4: Industry Response - Following the crisis, Red Star Meiling, a dairy company, attempted to mitigate the situation by offering trial deliveries of sheep milk, although the effectiveness of this intervention remains uncertain [1][8]. - The crisis has highlighted the vulnerabilities of the prepaid consumption model in the dairy industry, with experts noting that consumers face significant challenges in seeking redress when companies fail [10][12]. Group 5: Future Solutions - To address the supply disruption, Flying Sky Dairy offered consumers two options: switching to a new delivery supplier or exchanging unfulfilled orders for sheep milk powder [7]. - Red Star Meiling proposed a "buy one, get one free" model for future deliveries, which has drawn skepticism from consumers regarding its fairness and practicality [8][9].

2026年开年，深圳的消费者梁女士向北京商报记者表示，在本地配送平台鲜颂佳预订的羊奶已经停摆数周，数千元预付款也没了下文。1月1日，深圳的数百 位消费者收到通知，鲜颂佳的母公司因资金链断裂而关门，预存的羊奶均被暂停配送，涉及飞天、皇氏水牛、妙羊E家、首府等品牌。1月8日，不少消费者 收到由红星美羚旗下新公司配送的试饮装羊奶，让这场"断奶"风波有了一丝平息的迹象。不过，红星美羚的救场能否解决断供危机仍存诸多未知。 超4.9万盒羊奶"不翼而飞" 2025年12月中旬，梁女士发现，鲜颂佳的配送员连续多天没有将羊奶放在家门口，打开小程序才注意到433盒已被锁定，暂时无法配送。 梁女士向北京商报记者提供的一张转账记录和一张发票显示，收款商户为"深圳市龙岗区晋鹏鲜奶配送中心"（以下简称"深圳晋鹏"），销售方为"深圳市品 鼎供应链管理有限公司"（以下简称"深圳品鼎"）。 像梁女士这样的案例不在少数。在一个名为"鲜颂佳羊奶集结"的微信群内，据北京商报记者不完全统计，截至今年1月4日，有来自深圳市、广州市、东莞 市、佛山市、韶关市等地的超过250名消费者进行了缺货登记，鲜颂佳拖欠数量超过4.9万盒。最多的一位消费者花费1280 ...

近日，多名消费者反映，在"拼团呀"小程序下单拍立得相纸后，长期未收到货物，付款后长时间不发货，后续想要退款却无法退款，且发起拼团的"团 长"始终失联。记者了解到，今年下半年以来，多款以"低价拍立得相纸/相机"为噱头的拼团活动集中"爆雷"。记者在消费保平台搜索到，近期有大量消费 者投诉相关事件。 根据公开信息，"拼团呀"小程序由杭州可火网络科技有限公司开发。11月19日，为核实相关情况，记者通过天眼查平台公示的该公司联系方式尝试沟通， 其中一则电话接通后为语音助手应答，另一则电话在询问是否为杭州可火网络科技有限公司后，对方以"打错了"为由直接挂断，截至发稿未获得任何有效 回应。 多位消费者反映拼团买拍立得遇"暴雷" 低价诱惑+朋友背书，下单2771元拍立得产品后遇"货财两空" 11月19日，记者通过消费保投诉平台，联系到一位参与了该拍立得拼团的消费者黎女士（化名）。据其介绍，最初她是在小红书上看到大量拼团推广帖子 后参与其中的。"现在拍立得相纸市场长期处于高价状态，官方的原价相纸根本抢不到，不少热门款式的官方店铺也常年断货。"黎女士说，该拼团最吸引 消费者们的就是高性价比，10张相纸仅售30多元，远低于市场价格 ...