Core Viewpoint - The event focused on exploring how AI technology can enhance efficiency and experience in hotel services, while also looking ahead to its development prospects in the industry [1] Group 1: Industry Insights - The Chinese AI industry has no significant technical issues at the application level, with strong collaboration among leading companies driving various promotions and product upgrades, resulting in noticeable digitalization effects in the hotel sector [3] - There exists a "digital experience inversion" phenomenon in China's hotel industry, where mid-range hotels outperform high-end hotels in areas like rapid check-in and robotic services, primarily due to a leading digital consumption atmosphere rather than a technology gap [3] - This inversion is expected to drive overall digital upgrades in the industry [3] Group 2: Company Contributions - The core service capability of Huiyi Technology lies in its nationwide service coverage, supported by 150 in-house engineers and 48,000 platform engineers, effectively addressing installation, debugging, training, and after-sales service for partners [3] - Cloudwise Technology is focused on enabling robots to understand, deconstruct, and anticipate customer needs, aiming to upgrade service from mechanical responses to proactive, chain-like services [4] - The company is working on integrating "embodied intelligence" and "disembodied intelligence" into a cohesive ecosystem, applying AI and robotics in hotel services to enhance the entire service process [4][5] Group 3: Future Perspectives - The future of hotel digitalization requires a collaborative ecosystem involving multiple participants to create and maintain a complex network, integrating various technologies seamlessly [5] - True intelligence in technology is defined as making technology invisible while making care and attention visible, aiming for a new height of "technology empowering humanity" [5]