Group 1 - The 12th World Games, also known as Chengdu World Games, opened on August 7, with over 4,000 athletes from more than 100 countries and regions participating [1] - China Pacific Insurance (601319) is the official insurance partner for the Chengdu World Games, providing comprehensive risk management services [1] - The company promises seamless protection and zero-delay claims during the event, aiming to present a vibrant sports festival to the world [1] Group 2 - A service team from China Pacific Insurance was deployed on August 2 to begin practical training and ensure effective event support [2] - The company formed a "Pioneer Team" of over a hundred members to meet the highest service standards, focusing on accurate responses to inquiries, efficient claims processing, and seamless foreign communication [2] - Specialized training and drills were conducted in collaboration with the event's organizing committee, covering insurance service, emergency response, and event rules [2] Group 3 - China Pacific Insurance developed a customized three-tier insurance plan to cover personal safety, public liability, and operational risks for the event, ensuring adequate coverage and precise responsibility [3] - A dedicated insurance center was established for resource coordination, with 33 specialized claims vehicles ensuring full coverage across 27 competition venues and the athletes' village [3] - Medical claims specialists were stationed at designated hospitals to streamline the medical claims process, enhancing service convenience [3] Group 4 - The company utilizes intelligent risk control technology to enhance service efficiency, conducting comprehensive safety assessments across all venues [4] - A bilingual service window was set up to assist athletes with insurance inquiries, claims, and other services in multiple languages [4] - The claims team has undergone specialized training, achieving a 100% proficiency rate in skills necessary for effective event support [4]