Group 1 - Minsheng Bank effectively identified and responded to a fraud alert, managing to recover over 4 million yuan for a customer [1][2] - The customer, Ms. Wang, attempted to withdraw 1.44 million yuan and transfer funds to unknown accounts, triggering the bank's monitoring system [1] - The bank's verification team contacted the customer immediately, confirming the suspicious nature of the transactions and halting further transfers [1][2] Group 2 - The Shanghai branch of Minsheng Bank coordinated with local police to report the fraud and assist the customer in filing a police report [2] - The quick response from the bank and law enforcement led to the identification and control of the suspect's account, preventing further loss [2] - The bank's three-tiered alert response mechanism facilitated rapid action, ensuring the protection of customer assets through a closed-loop risk management process [2]