转自：北京日报客户端 12月23日，一段"举报商贩用猪肉冒充牛肉售卖反遭围殴"的视频在网络热传，引发公众对食品安全维权 与暴力阻挠行为的强烈关注。记者从广东潮州相关部门获悉，打人者已被悉数抓获并刑事拘留，受伤人 员伤势平稳，属地市场监管部门已对涉事承办方的违法行为作出行政处罚。 视频画面及当事人讲述还原了事件经过：事发当日，林先生协同摄影师带着市场监管局工作人员，来 到"以猪肉干充当牛肉干售卖"的摊档前进行现场举报。在对第二家牛肉干摊位进行举报时，冲突突然爆 发——摄影师突遭拳击后逃离现场求助，林先生则被多名商贩围住殴打。 "根本无法逃脱，只能被动承受殴打。"林先生回忆起当时的场景仍心有余悸。经诊断，林先生左耳撕裂 伤缝合十余针、两根肋骨骨折且伴随肺部挫伤。 据潮州市相关通报，该起殴打他人案件发生于12月18日市区枫春路，因购物纠纷引发。警方接报后迅速 开展处置工作，已将打人者全部抓获并依法刑事拘留。与此同时，属地市场监管部门同步启动行动，对 涉事商家开展食品质量检查，约谈涉事承办方，并依据相关法律法规作出行政处罚。 来源：法 目前，受伤的林先生正在医院接受治疗，伤势平稳，案件后续调查及相关处置工作正在加紧推 ...

Core Viewpoint - The article emphasizes the importance of food safety and the need for effective complaint channels for consumers to address issues related to food quality and safety [1] Group 1: Official Complaint Channels - The national 12315 platform serves as the primary official complaint channel for food safety, handling over 5 million complaints annually with an average processing time of 10 working days as of 2025 [2][3] - Consumers can file complaints via phone or online, providing necessary evidence such as order screenshots and photos of the problematic food [3] - Local government channels, including the 12345 citizen hotline, allow for rapid response to food safety complaints at the local level [5] Group 2: Black Cat Complaint Platform - The Black Cat Complaint platform, a public service platform under Sina, has received over 25 million effective complaints, with 15% related to food safety as of April 2025 [7] - The platform utilizes a "red-black list" mechanism to highlight businesses' handling of complaints, encouraging better practices among companies [8] - Over 70% of food safety complaints are resolved within 7 days, showcasing the platform's effectiveness in facilitating consumer rights [12] Group 3: Consumer Rights Protection Techniques - Consumers are advised to preserve evidence such as problematic food items and purchase receipts to strengthen their complaints [13] - Precise descriptions of the complaint, including the specific business and nature of the issue, are crucial for effective resolution [13] - If a business fails to respond, consumers can escalate the complaint to the 12315 platform or local regulatory authorities to apply additional pressure [14]