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PayPal signs deal with OpenAI to become the first payments wallet in ChatGPT
CNBCยท 2025-10-28 10:15
Core Insights - PayPal has entered into a partnership with OpenAI to integrate its digital wallet into ChatGPT, allowing users to make purchases directly through the AI platform starting next year [1][3] - The collaboration aims to enhance e-commerce capabilities within ChatGPT, leveraging PayPal's extensive user base of over 700 million weekly users [3][4] - PayPal is positioning itself as a key player in the emerging landscape of AI-driven shopping, having recently formed partnerships with other tech firms [4] Company Strategy - The integration will enable PayPal users to utilize a 'Buy with PayPal' button on ChatGPT, ensuring a secure checkout experience [2][6] - PayPal will handle merchant routing, payment validation, and other backend processes for sellers on ChatGPT, simplifying the onboarding process for individual merchants [5] - The company emphasizes the verification of both consumers and merchants, which reduces fraud risk and enhances trust in transactions [6][7] Market Positioning - PayPal aims to be a foundational payment solution in the future of agentic AI shopping, indicating a shift in consumer purchasing behavior [4] - The partnership with OpenAI is part of a broader strategy to expand the use of AI technologies within PayPal's operations, improving product development cycles [7]