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LivePerson Announces Second Quarter 2025 Financial Results
Prnewswire· 2025-08-11 20:30
-- Total Revenue of $59.6 million, at the high-end of our guidance range ---- Adjusted EBITDA above the high-end of our guidance range  --NEW YORK, Aug. 11, 2025 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson" the "Company", "we" or "us"), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, today announced financial results for the second quarter ended June 30, 2025.Second Quarter HighlightsTotal revenue was $59.6 million for the second quarter ...
Cerence Announces Third Quarter Fiscal 2025 Results; Revenue and Profitability Exceed High End of Guidance
Globenewswire· 2025-08-06 20:05
Headlines Revenue of $62.2 million; Net cash provided by operating activities of $23.7M; Free cash flow of $16.1 million marks fifth consecutive positive quarterCompany raises and narrows full fiscal year guidance for revenue, adjusted EBITDA and free cash flowCompany continues to advance innovation and gain customer momentum for Cerence xUI, its hybrid LLM-based platform BURLINGTON, Mass., Aug. 06, 2025 (GLOBE NEWSWIRE) -- Cerence Inc. (NASDAQ: CRNC) (“Cerence AI”), a global leader pioneering conversationa ...
SoundHound Bets Big on Multilingual AI: Can It Outrun Rivals?
ZACKS· 2025-07-30 18:05
Core Insights - SoundHound AI, Inc. (SOUN) is focusing on its multilingual and multimodal foundation model, Polaris, which supports nearly 30 languages and has significant advantages over competitors in noisy environments with 35% lower word error rates and four-times faster latency [1][10] Group 1: Competitive Positioning - The aggressive multilingual strategy is timely as enterprises expand globally, making language agility critical in sectors like customer service and automotive [2] - SoundHound's integration of Polaris across acquisitions such as SYNQ3 and Amelia has enhanced upsell and cross-sell opportunities, strengthening its market position [2] - Despite strong enterprise demand and over 2 billion voice queries per quarter, competition from tech giants like Amazon and Google, as well as startups, poses challenges [3][5] Group 2: Competitive Landscape - SoundHound faces competition from Alphabet Inc. (GOOGL) and Baidu, Inc. (BIDU), with GOOGL's Google Assistant being a dominant player due to its scale and brand trust [5] - Baidu is expanding its multilingual capabilities in China, leveraging its strengths in Mandarin and regional dialects, which gives it an edge in Asian markets [6] - While SoundHound excels in real-time response and speech accuracy in noisy environments, GOOGL and BIDU are heavily investing in conversational AI, increasing competitive pressures [7] Group 3: Financial Performance - SoundHound's shares have increased by 16.8% over the past three months, outperforming the Zacks Computers - IT Services industry's growth of 1.6% [8][10] - The forward 12-month price-to-sales ratio for SOUN is 22.53, compared to the industry's 18.55, indicating a premium valuation [12] - The Zacks Consensus Estimate for SOUN's 2025 loss per share remains unchanged at 16 cents, showing improvement from a year-ago loss of $1.04 per share [12]
AudioCodes(AUDC) - 2025 Q2 - Earnings Call Transcript
2025-07-29 13:30
Financial Data and Key Metrics Changes - Revenues for Q2 2025 were $61.1 million, an increase of 1.3% compared to $60.3 million in Q2 2024 [8] - GAAP gross margin for the quarter was 64.1%, down from 65.5% in Q2 2024 [10] - Non-GAAP net income for Q2 was $4.1 million or $0.14 per diluted share, compared to $5.5 million or $0.18 per diluted share in Q2 2024 [12] - Net cash provided by operating activities was $7.7 million for the quarter [12] Business Line Data and Key Metrics Changes - Services revenues for Q2 were $32.6 million, up 1.9% year over year, accounting for 53.3% of total revenues [9][17] - Life Managed Services grew 25% year over year, reaching $70 million in annual recurring revenues [18] - Non-GAAP operating income for Q2 was $4.4 million or 7.2% of revenues, down from $7.2 million or 11.9% of revenues in Q2 2024 [11] Market Data and Key Metrics Changes - Revenue by geographical region: North America 48%, EMEA 34%, Asia Pacific 14%, Central and Latin America 4% [9] - Microsoft Teams business grew 6.5% year over year, contributing significantly to enterprise UC and CX revenue [16][27] Company Strategy and Development Direction - The company is transitioning to an AI-driven hybrid cloud software and services model, focusing on connectivity and AI-powered business applications [15][41] - The launch of the next-generation live platform aims to enhance managed services and integrate AI capabilities [18][19] - The company plans to increase marketing and sales efforts in the Webex Calling space following recent certifications [32] Management's Comments on Operating Environment and Future Outlook - Management noted that despite tariff challenges, customer purchasing behavior remains stable, and the pipeline for opportunities is strong [25][26] - The company will postpone issuing a financial outlook until there is better clarity on tariff rates [25] - Management expressed confidence in the growth trajectory of the business, particularly in the UCaaS and CX markets [41] Other Important Information - The company declared a cash dividend of $0.20 per share, totaling approximately $5.7 million, to be paid on August 28, 2025 [13] - The company expects $3 to $4 million in tariff-related costs for the full year 2025 [23] Q&A Session Summary Question: What are you seeing in terms of customer demand for virtual SBCs versus physical hardware following the tariffs? - Management indicated that there has been no significant impact on business decisions regarding SBCs, and they have raised prices to protect margins [44][45] Question: Can you provide more color on the strength of the Microsoft business? - Management highlighted that the growth is driven by a dominant market share in Teams Phone and successful large contract signings [48][49] Question: What is the pipeline for WebEx opportunities? - Management stated that they are early in the process with several opportunities but do not expect significant revenue impact until 2026 [52][53] Question: Did you disclose the second quarter growth rate for conversational AI? - Management did not disclose specific growth rates but expects substantial growth in the second half of the year [57][58] Question: How does AudioCodes differentiate itself in the conversational AI market? - Management emphasized their focus on end-to-end applications and the ability to deploy solutions quickly due to their extensive infrastructure [60][62]
AudioCodes(AUDC) - 2025 Q2 - Earnings Call Presentation
2025-07-29 12:30
Earnings Call Supplementary Slides Safe Harbor This presentation contains forward-looking statements. All statements contained in this presentation other than statements of historical facts, including, without limitation, future financial and business performance for the first quarter 2025, attractiveness of our product offerings and platform and the value proposition of our products, are forward-looking statements. The words "anticipate," "believe," "continue," "estimate," "expect," "intend," "guide," "may ...
PCI-PAL (FVA) Trading Update Transcript
2025-07-29 07:00
PCI-PAL Trading Update Summary Company Overview - **Company**: PCI-PAL - **Industry**: Cloud-based communication and payment solutions Key Points from the Trading Update Trading Performance - PCI-PAL reported strong overall performance for FY '25, signing more customers than ever before and expanding its partner ecosystem with major enterprise partnerships [2][3] - The company achieved a 25% growth in Annual Recurring Revenue (ARR), reaching £19.3 million, which is a key growth and valuation metric [4] - Contracted ARR (CAR) increased by 17% to £22.2 million, reflecting a branding change from TACV to CAR [5] - Customer retention remains high with churn rates below 5% and an increase in Net Revenue Retention (NRR) from 102% to 104% year-on-year [6] Financial Highlights - The company ended the year with approximately £4 million in cash, allowing for future investment opportunities [6][7] - PCI-PAL secured a significant contract renewal with the UK Department of Work and Pensions, valued at over £11 million [8] - The company is tracking competitor displacements and has successfully signed new contracts with FTSE 250 companies [9] Strategic Objectives - PCI-PAL aims to maintain its position as a leading cloud platform in the contact center market, leveraging its strong partner ecosystem [3][16] - The company anticipates substantial growth in the contact center solutions market, expected to grow six to seven times over the next five to ten years [17] - There is a focus on integrating conversational AI into their offerings, particularly in the CCaaS market [18][19] Future Growth Plans - PCI-PAL plans to invest approximately £1.5 million in marketing and product development to drive growth, with two-thirds of this impacting the P&L in FY '26 [22] - The company aims to grow ARR by 18-20% for FY '27 and beyond, emphasizing the importance of not remaining stagnant [21] - A new Chief Marketing Officer has been hired to enhance marketing efforts and drive growth [23] New Product Announcements - PCI-PAL announced a new fraud management product aimed at complementing its existing payment solutions, which is expected to create new revenue opportunities [24][25] - The product is designed to help customers reduce costs associated with fraudulent activities, particularly in contact center environments [26] Market Positioning - PCI-PAL is the only publicly listed company in its space and is committed to leveraging its market position to drive further growth [23] - The company is focused on expanding its product offerings to enhance customer relationships and increase sales [24][25] Conclusion - PCI-PAL is optimistic about FY '26, with plans to capitalize on market growth and enhance its product offerings to drive long-term stakeholder value [21][26]
AudioCodes Voca Conversational Interaction Center Wins Best CX Deployment at 2025 CX Awards
Prnewswire· 2025-07-15 13:00
Core Insights - AudioCodes' Voca Conversational Interaction Center (Voca CIC) has been awarded the 2025 CX Today Award for Best CX Deployment for its implementation at the University of Central Florida (UCF) [2][6] - The partnership with AT&T Business was recognized as Highly Commended in the Best CX Partnership category, highlighting the integrated UCaaS and CCaaS offering for Microsoft Teams [2][3] Company Achievements - The deployment at UCF consolidated over 40 helpdesks into a single contact center, serving 70,000 students and 10,000 staff, showcasing significant scalability and reliability [3][6] - This marks the second consecutive year that Voca CIC has received recognition at the CX Awards, following its 2024 win for Best Microsoft Teams Contact Center Solution [4][6] Product Features - Voca CIC is certified for Microsoft Teams and built on Azure, utilizing Azure Communication Services to deliver scalable, AI-first customer experience across multiple channels [4][9] - The solution allows new customers to build a conversational contact center quickly, including AI and omnichannel features, with a 30-day free trial available [5][6] Strategic Partnerships - The collaboration with AT&T Business enhances the offering of Voca CIC, integrating AT&T Cloud Voice to support enterprise migrations to Microsoft Teams Phone [3][9] - This partnership is positioned to simplify and modernize customer engagement as UCaaS and CCaaS integration accelerates across the industry [3][9]
Which AI Stock, CoreWeave or SoundHound, Is the Better Buy?
ZACKS· 2025-07-14 20:05
Core Viewpoint - An artificial intelligence (AI) revolution is underway, with CoreWeave, Inc. (CRWV) and SoundHound AI, Inc. (SOUN) positioned to capitalize on this trend, as evidenced by their significant stock price increases of over 220% and 110% respectively this year [1] CoreWeave Analysis - CoreWeave has outperformed major tech stocks due to its strong relationship with NVIDIA Corporation (NVDA), providing access to NVIDIA chips across more than 30 data centers [2] - The demand for NVIDIA's Blackwell chips has exceeded expectations, bolstering investor confidence in CoreWeave's future [2] - NVIDIA's 7% stake in CoreWeave indicates its potential as a key player in AI development, despite competition from Microsoft and Amazon [3] - CoreWeave was the first to offer NVIDIA's Blackwell Ultra chip for commercial use, enhancing its market position [3] - Revenues grew over 400% in Q1, with annual revenues projected to rise from $16 million in 2022 to $1.9 billion in 2024, and a CAGR of 105% expected to reach $16.6 billion by 2027 [4] - The company has relied on significant debt offerings, totaling $8.7 billion as of March 31, with interest payments consuming 27% of Q1 revenues [9][10] - Insiders have shown confidence in the company by purchasing more shares than they sold over the past year [5] SoundHound AI Analysis - SoundHound AI benefits from rising demand for voice automation in restaurants, gaining clients like Casey's General Stores and Chipotle [6] - The effectiveness of SoundHound AI's voice solutions is driving popularity, with the conversational AI market expected to grow from $17.05 billion in 2025 to $49.80 billion by 2031 [7] - A $1.2 billion booking backlog for 2024 indicates strong long-term revenue growth potential, with a total addressable market (TAM) of $140 billion [8] - SoundHound AI expects revenues to range from $157 million to $177 million this year, significantly higher than 2024's projected revenues of $84.7 million [8] - Despite strong revenue potential, SoundHound AI reported a loss of $188 million last year, prompting caution for new investors until profitability is achieved [12] Comparative Analysis - CoreWeave is favored in AI infrastructure and has strong backing from NVIDIA, but its significant debt and reliance on Microsoft as a main customer pose risks [9][11] - SoundHound AI's stock value has increased due to the acceptance of its voice AI solutions, but it also faces challenges with past losses [12] - Current Zacks Rank indicates SoundHound AI at 3 (Hold) and CoreWeave at 4 (Sell) [13]
Bandwidth Powers Pennymac Cloud Migration To 50 Percent Cost Savings, Faster Loan Closings
Prnewswire· 2025-07-09 12:13
Core Insights - Pennymac, a leading U.S. mortgage lender, has achieved over 50% annual telecom savings and significantly accelerated loan processing times by migrating to Bandwidth's cloud communication platform [1][3][4] Group 1: Cost Efficiency - The migration to Bandwidth's platform has resulted in more than 50% annual telecom savings for Pennymac [1][3] - The partnership has improved business-critical performance metrics, including a faster time to close for each loan [4][7] Group 2: Customer Experience - Pennymac's customer service communication is now faster and more agile, with automation expediting underwriting and shortening loan finalization times [5] - New conveniences for customers include 24/7 payment options through an automated contact center, enhancing overall customer experience [5] Group 3: Compliance and Risk Management - Pennymac leverages its new cloud communications systems to support compliance and mitigate risk, automating critical TCPA compliance checks for outbound calls [6] - The system ensures calls are not made to individuals on the National Do Not Call Registry or outside reasonable hours, enhancing regulatory compliance [6] Group 4: Technological Advancements - The use of Bandwidth's platform has provided Pennymac with advanced capabilities such as sophisticated call routing, conversational AI, and pre-built integrations with leading marketplace technologies [4][7] - The ability to tap into rich metadata from IP voice calls has allowed for enhanced performance analysis [4]
SoundHound AI Vs. BigBear.ai: Which Stock Is the Better Buy?
ZACKS· 2025-07-07 20:00
Core Insights - Shares of SoundHound AI, Inc. (SOUN) and BigBear.ai Holdings, Inc. (BBAI) have seen significant increases of 182.2% and 423.7% respectively over the past year, driven by the rapid growth of artificial intelligence (AI) [1] Group 1: SoundHound AI - SoundHound AI reported first-quarter revenues of $29.1 million, reflecting a 151% year-over-year increase [2] - The company anticipates revenues of $157 million to $177 million for 2025, up from $84.7 million last year [2] - SoundHound AI has a booking backlog of $1.2 billion for 2024, indicating strong long-term revenue growth potential [2] - The total addressable market (TAM) for SoundHound AI is estimated at $140 billion, suggesting further expansion opportunities [2] - Demand for SoundHound AI's voice solutions is increasing due to their efficiency and automation benefits [3] - The conversational AI market is projected to grow from $17.05 billion in 2025 to $49.80 billion by 2031, providing opportunities for customer acquisition [3] - Rising customer demand for quick service and labor shortages are driving restaurants to adopt voice automation, benefiting SoundHound AI [4] - The company counts Casey's General Stores, Inc. and Chipotle Mexican Grill, Inc. among its clients [4] - If trade tensions ease, SoundHound AI's overseas costs, particularly in China, will decrease, positively impacting its bottom line [4] Group 2: BigBear.ai - BigBear.ai reported first-quarter revenues of $34.8 million, a 5% year-over-year increase [5] - The company expects full-year revenues to increase to between $160 million and $180 million [5] - BigBear.ai's AI shipbuilding software supports U.S. Navy submarine construction, and its facial recognition technology is utilized in airport security [5] - Leadership changes occurred in 2025, with Kevin McAleenan becoming CEO, which may help secure government contracts due to his prior role as U.S. Homeland Security Secretary [6] - BigBear.ai's backlog rose 30% year-over-year to $385 million in the first quarter, driven by new government contracts [10] Group 3: Comparative Analysis - Both SoundHound AI and BigBear.ai are currently unprofitable, with losses of $188 million and $62 million in the past 12 months and first quarter respectively [7] - SoundHound AI's first-quarter revenue growth significantly outpaces that of BigBear.ai [8] - SoundHound AI has a robust balance sheet with negligible debt, total assets of $587.5 million, and $245.8 million in cash, exceeding total liabilities of $190.5 million [8] - In contrast, BigBear.ai has total liabilities of $198.5 million, including $100.6 million in long-term debt [8] - BigBear.ai's weak sales growth and balance sheet hinder profitability, while SoundHound AI's strong sales and healthy balance sheet suggest potential profitability by the end of 2025 [9] - BigBear.ai's reliance on federal contracts makes it vulnerable to budget cuts, while SoundHound AI is less exposed to such risks, making it a more favorable investment choice [9]