[music] Hello everyone. >> Hello. >> Hello.>> Yeah. Before talking about targets, numbers and technology, let me ask you a simple question. When was the last time you convinced someone.Maybe to your friends, you convinced them to do something in your favor or your idea. Maybe you negotiated hard for a better price for something you bought. or at home maybe you looked at your sibling or child and asked give me the TV remote or to the child you might have said one last bite ka if you did any of these then you ...