Core Insights - The session features Don Schuerman, the Chief Technology Officer of Pega, who has been in this role for about 10 years and has over 25 years of experience with the company [2]. Group 1: Company Overview - Pega's Chief Technology Officer role involves significant interaction with clients to help them understand the company's technological direction and the broader landscape of AI and agentic technologies [3]. - The company emphasizes the importance of translating complex technological concepts into real value for clients, addressing confusion in the market [3].