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Cisco Introduces Agentic Capabilities for Next-Generation Collaboration
Prnewswire· 2025-09-30 16:00
Core Insights - Cisco has introduced new AI-driven solutions aimed at enhancing collaboration between humans and AI agents in the workplace, termed "Connected Intelligence" [2][3][4] AI Collaboration Enhancements - Cisco AI Assistant now features new agentic capabilities, including proactive task management and automation of routine tasks, allowing employees to focus on critical work [5][8] - New operating system RoomOS 26, powered by NVIDIA, enhances collaboration experiences on Cisco devices [5][8] AI Agent Features - Task agent: Generates action items from meeting transcripts, available Q1 CY26 [6] - Notetaker agent: Transcribes and summarizes meetings in real time, available Q1 CY26 [6] - Polling agent: Recommends live polls during meetings to enhance engagement, available Q1 CY26 [6] - Meeting scheduler: Automatically identifies follow-up needs and proposes meeting times, available Q4 CY25 [6] - AI receptionist: Automates routine queries and tasks for Webex Calling, controlled availability Q1 CY26 [6] Integration with Other Platforms - Cisco AI Assistant integrates with Amazon Q index, Microsoft 365 Copilot, and Salesforce for enhanced workflow automation [5][6] - Microsoft Device Ecosystem Platform (MDEP) enhances security for Cisco devices running Microsoft Teams Rooms [9] Empowering IT Operations - Cisco introduces AgenticOps, where AI agents assist in managing IT infrastructure, enhancing troubleshooting capabilities through a unified platform [10] - Advanced threat detection features are being developed in partnership with GetReal and Pindrop to enhance security in digital collaboration [11]
Cisco Unveils Advanced AI-Powered Webex Contact Center Solutions and Industry Integrations
Prnewswire· 2025-09-30 16:00
Core Insights - Cisco announced enhancements to its Webex Customer Experience portfolio, including a new AI-powered tool for supervisors set to launch in early 2026, aimed at unifying quality management across contact centers [2][4] - The company is addressing challenges faced by organizations due to legacy systems and fragmented workflows by leveraging its cloud architecture and advanced AI to transform contact centers into streamlined platforms [3][5] - Cisco is expanding its Webex ecosystem with new integrations and services in India and Saudi Arabia, enhancing customer experiences through strategic partnerships [8][11] AI Insights for Supervisors - The new Webex AI Quality Management (QM) tool allows supervisors to manage both AI and human agents through a single platform, providing real-time insights and personalized coaching [4][5] - This unified approach helps leaders identify successes, mitigate risks associated with AI adoption, and drive continuous improvement in customer experience [4][5] - Webex AI QM is expected to be generally available in Q1 2026, setting a new standard for customer experience and brand reputation [4] AI Deployment and Customer Impact - Webex AI Agent and Cisco AI Assistant are now available for cloud and on-premises customers, supporting over 50 languages by Q4 2025, which enhances service quality and productivity [5][6] - Real-world results include significant improvements in customer satisfaction and operational efficiency, such as CarShield's AI agent handling 66% of calls without human intervention and a 90% reduction in onboarding time for claims [7] - The integration of AI tools is helping organizations provide faster, more personalized service, thereby transforming customer interactions [5][7] Ecosystem Expansion - Cisco is expanding its Webex ecosystem with deeper integrations with Salesforce, AWS, and Epic, enhancing the customer journey and operational efficiency [8][10] - New local solutions in India will improve call quality and reduce latency, with plans to launch Webex Contact Center services in the region [11] - The integration with Amazon Lex allows businesses to build conversational AI interfaces, improving caller intent recognition and accelerating resolutions [10]
RMX Industries, Inc. Files Patent Application Covering Proprietary Data Compression Technology
Prnewswire· 2025-09-30 15:56
Core Viewpoint - RMX Industries, Inc. has filed a patent application for its VAST technology, which focuses on video compression and data optimization, aiming to enhance video fidelity and reliability in bandwidth-constrained environments [1][2][3]. Company Overview - RMX is a U.S.-based software company specializing in advanced data compression and video optimization, with a focus on transforming how organizations manage visual data [4]. - The company’s technology has been validated in demanding environments, originally developed for military applications, and can reduce video bandwidth, storage needs, and power consumption by up to 50% without compromising quality [4]. Patent Application Details - The patent application seeks protection for methods that maintain video quality at low bitrates and adapt to varying network conditions, ensuring reliable data transmission across diverse networks [2][3]. - The filing was made with the United States Patent and Trademark Office (USPTO), with additional filings expected as the company progresses [3]. Leadership Insights - The CEO of RMX emphasized the importance of this patent filing as a milestone in protecting core technology, especially as network conditions become more challenging [3]. - The CTO highlighted that the innovations reflect years of research and practical application in the field, indicating a strong foundation for future developments [3].
Wesco Leads the Way in Finance Transformation with the Genpact AP Suite
Prnewswire· 2025-09-30 12:05
Core Insights - Genpact has partnered with Wesco to modernize its accounts payable operations, enhancing accuracy and efficiency through the Genpact AP Suite [1][2] - The implementation of agentic AI and process expertise has allowed Wesco to automate 40% of its annual invoices, significantly improving operational efficiency [3][4] - Wesco's transformation illustrates the evolving role of accounts payable as a critical function in enterprise AI, moving beyond traditional back-office operations [4] Company Overview - Wesco, headquartered in Pittsburgh, generated approximately $22 billion in annual sales in 2024 and operates over 700 sites across nearly 50 countries [4] - The company serves a diverse range of sectors, including commercial, industrial, education, government, technology, telecommunications, and utilities [4] Technology and Innovation - The Genpact AP Suite integrates specialized AI agents for various functions such as data extraction and exception handling, leading to reduced manual workloads and improved accuracy [3] - The solution provides real-time visibility into process health through advanced dashboards, supporting Wesco's goal of continuous innovation [3][4] Strategic Impact - The partnership with Genpact has enabled Wesco to standardize and automate its accounts payable workflows, strengthening supplier and customer relationships while lowering costs [2][3] - The shift towards a unified platform for accounts payable is seen as a foundational step for real-time visibility and agility across the finance enterprise [4]
Oracle Recognized as a Leader in 2025 IDC MarketScape for Worldwide Life Science R&D Pharmacovigilance Technology Solutions and Consulting Services
Prnewswire· 2025-09-30 12:00
"This recognition from the IDC MarketScape further validates Oracle's pivotal role in advancing drug safety innovation and the significant investments we have made in R&D to help our customers more swiftly and safely get life-saving treatments to market," said Seema Verma, executive vice president and general manager, Oracle Health and Life Sciences. "We further believe Oracle's Safety One platform, combined with our deep domain and AI expertise, is equipping organizations to confidently navigate the comple ...
Couchbase Announces Appointment of BJ Schaknowski as CEO and Amir Jafari as CFO
Prnewswire· 2025-09-29 16:00
Core Insights - Couchbase, Inc. has appointed BJ Schaknowski as the new CEO and Amir Jafari as CFO, effective immediately, succeeding Matt Cain [1][2][3] Leadership Changes - BJ Schaknowski brings over 20 years of experience in the software industry, previously serving as CEO at symplr, where he significantly expanded the business [2] - Amir Jafari has a strong background in scaling technology companies and was most recently CFO at Blend Labs, with prior roles at ServiceNow [3] Company Vision and Strategy - The new leadership aims to accelerate Couchbase's growth and success, focusing on investment in product and technology to meet AI application needs [4] - Schaknowski emphasizes Couchbase's position as a market leader in modern databases, particularly in high-performance and generative AI use cases [4] Product and Market Position - Couchbase is addressing the limitations of traditional database solutions by offering Capella, a developer data platform designed for critical applications in the AI landscape [5] - The platform integrates transactional, analytical, mobile, and AI workloads, providing exceptional performance, scalability, and cost-efficiency [5]
WiMi's Lays out for the Research on Distributed Quantum Computing Based on Cross-Optical Network Links
Prnewswire· 2025-09-29 12:19
Core Viewpoint - WiMi Hologram Cloud Inc. is advancing research in distributed quantum computing utilizing cross-optical network links, which are essential for efficient quantum information transmission and expanding the capabilities of quantum computing [1][10]. Group 1: Distributed Quantum Computing - Distributed quantum computing (DQC) connects multiple quantum processors to create a robust computing network, enhancing the scale and application of quantum computing [1]. - Optical network links are vital for DQC, providing a reliable channel for transmitting quantum information between nodes [1][8]. - The integration of classical and quantum communication on the same optical network infrastructure is anticipated to improve resource utilization and reduce costs [7]. Group 2: Advantages of Optical Network Links - Optical signals transmit information at speeds close to light, significantly reducing latency, which is crucial for real-time synchronization in DQC [3]. - The low-loss characteristics of optical fibers maintain high fidelity of quantum information over long distances [3]. - Photons, as carriers of quantum information, possess high speed and excellent quantum properties, making them ideal for this application [2]. Group 3: Application Scenarios - Quantum Key Distribution (QKD) allows secure sharing of quantum keys through optical network links, ensuring secure communication for sensitive fields like finance and military [4]. - Distributed quantum simulation enables multiple quantum processors to collectively simulate complex systems, exchanging information in real-time [5]. - Quantum cloud computing is expected to become a significant model for future computing services, allowing users to submit tasks remotely to a quantum computing center [6][11]. Group 4: Future Prospects - The development of cross-optical network links is expected to facilitate the creation of a global quantum internet, enabling quantum information sharing across regions [10]. - As distributed quantum computing technology matures, it will support the commercialization of quantum applications, making quantum computing services more accessible [11]. - Continuous research and technological innovation in optical network links will drive the practical applications of distributed quantum computing, potentially transforming various sectors [9].
Industry Research Finds Two-Thirds of Clinical Data Managers and CRAs Believe Current Inefficiencies Put Data Quality at Future Risk
Prnewswire· 2025-09-29 11:03
Accessibility StatementSkip Navigation Report shows completing manual data reconciliation, cleaning, and review takes each data manager more than 12 hours per week, per study BALTIMORE, Sept. 29, 2025 /PRNewswire/ --SCDM 2025 — Two-thirds of data managers and clinical research associates (CRAs) report that inefficiencies in manual data reconciliation, cleaning, and review will put clinical data quality at future risk. The Veeva Clinical Data Industry Research shows the main drivers adding time and effort i ...
Veeva to Host Virtual Investor Day on October 16, 2025
Prnewswire· 2025-09-25 20:05
Core Points - Veeva Systems will host its 2025 Investor Day virtually on October 16, 2025, from 1:30 p.m. PT to approximately 3:30 p.m. PT [1] - The event will be broadcast live on the company's investor relations website, with an archived webcast available afterward [1] Company Overview - Veeva Systems provides industry cloud solutions for life sciences, including software, data, and business consulting [2] - The company serves over 1,500 customers, including major pharmaceutical companies and emerging biotechs [2] - As a Public Benefit Corporation, Veeva is dedicated to balancing the interests of all stakeholders, including customers, employees, and shareholders [2] Disclosure Practices - Veeva utilizes its investor relations website to disclose material non-public information and announce upcoming investor conferences [3] - Stakeholders are encouraged to monitor the investor relations website along with press releases and SEC filings for updates [3]
ATI Physical Therapy Recognized for Commitment to Safety in Use of Dry Needling
Prnewswire· 2025-09-25 19:39
Core Insights - ATI Physical Therapy has won the Best Training Adoption Award at the 2025 Absorbies Awards for its innovative learning and development initiatives [1][2] - The award highlights the importance of learning in workforce transformation and recognizes organizations that effectively integrate learning into their culture to achieve business results [2] Company Overview - ATI Physical Therapy is a leading provider of outpatient physical therapy and rehabilitation services with nearly 900 clinics across the United States [3][7] - The company emphasizes clinical excellence and innovative care delivery, focusing on evidence-based treatment and personalized plans [7] Key Innovations - The NeedleCert PrivilegePath is a fully automated, LMS-powered system that ensures only credentialed clinicians perform dry needling, enhancing compliance and safety [3][5] - The program integrates various components such as certificate uploads, knowledge assessments, and digital badging into a secure and auditable pipeline [3] Measurable Outcomes - The implementation of NeedleCert PrivilegePath resulted in a 100% elimination of uncredentialed scheduling, ensuring every dry-needling session is tied to an active credential [9] - The privileging turnaround time was reduced from 2-4 weeks to just 3-5 days, significantly decreasing administrative burdens [9] - There were zero adverse events reported over six consecutive months, a reduction from 2-3 per month prior to the program's launch [9] - The company experienced a 7.7% increase in net patient revenue, rising from $162.3 million to $174.7 million in Q3 2024, attributed to accurate billing and reduced denials [9] Industry Context - The Absorbies Awards received a record 122 nominations from 83 companies across 18 industries, indicating a growing recognition of the role of learning in driving business success [2][6] - The awards celebrate organizations that are redefining learning's role in building agile and resilient workforces, with future categories focusing on AI-enabled learning and strategic workforce development [6]