咖啡与餐饮综合
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上海又爆神奇咖啡小店:靠“活人感”稳坐人气榜Top1
东京烘焙职业人· 2025-09-30 08:33
Core Viewpoint - The article highlights the rising trend of small, personalized cafes that emphasize a sense of warmth and community, referred to as "活人感" (human touch), which contrasts with the standardized offerings of larger chains [20][39]. Group 1: Unique Business Model - A small cafe named "水煮月亮" combines handmade dumplings with specialty coffee, quickly gaining popularity and ranking as the top spot in its area within just three months of opening [11][19]. - The cafe's menu features a variety of dumplings priced above 30 yuan and coffee options ranging from 15 to 20 yuan, catering to urban consumers seeking quality meals and drinks [15][10]. Group 2: Customer Experience - The cafe's design and atmosphere create a home-like environment, encouraging customers to linger and enjoy their time, which is essential for fostering a sense of community [28][30]. - The owners prioritize genuine interactions with customers, treating them like friends and building emotional connections that encourage repeat visits [31][36]. Group 3: Market Trends - The success of "活人感" cafes reflects a broader consumer shift towards seeking authentic experiences over mere transactional interactions, indicating a potential new direction for the beverage industry [39][40]. - The future landscape of the beverage market is expected to feature both large chains and small, personalized cafes, with the latter offering irreplaceable value through emotional connections [41].