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扫码点餐疯狂索权,为啥这么难改?
Qi Lu Wan Bao Wang· 2025-09-19 07:26
Core Viewpoint - The increasing trend of excessive personal information collection during QR code ordering is raising privacy concerns among consumers, despite the convenience it offers [1][3][4] Group 1: Consumer Concerns - Consumers are frustrated with the requirement to authorize numerous permissions for simple transactions, which are often unnecessary for completing orders [1][3] - Many consumers feel that the process of filing complaints is cumbersome, leading to a low rate of follow-through on grievances [2][3] - The lack of substantial consequences for businesses that violate privacy norms diminishes their motivation to change practices [2][3] Group 2: Regulatory Challenges - Current regulations and guidelines, such as the recently published "Network Security Standard Practice Guide," lack enforceability, making compliance optional for businesses [4][7] - The fragmented nature of regulatory oversight across multiple departments contributes to ineffective enforcement of privacy protections [3][7] - There is a need for stronger legal frameworks that convert guidelines into binding regulations to ensure compliance and protect consumer rights [8][9] Group 3: Recommendations for Improvement - Implementing a rapid response mechanism for complaints, including inspection and penalties, could enhance compliance among businesses [8][9] - Establishing clear legal definitions of necessary personal information in the context of QR code ordering could help curb excessive data collection [9] - Strengthening the role of consumer protection organizations in advocating for stricter compliance and facilitating public interest litigation could improve the situation [9]