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5·17世界电信日: 华数以“AI+”点亮智慧城市新图景
Hang Zhou Ri Bao· 2025-05-16 03:27
Core Viewpoint - The article highlights the significant advancements in China's information and communication industry, particularly in the integration of AI technologies across various sectors, including governance, sports, and education, to enhance efficiency and service quality [1]. Group 1: AI in Governance - The "Shangxinbao" AI government service system, developed by Huashu in collaboration with Hangzhou's Shangcheng District, provides 24/7 intelligent services, allowing users to resolve administrative queries easily [2]. - The system utilizes natural language processing and knowledge graph technology to streamline user interactions, significantly reducing the need for traditional phone inquiries [2]. - Huashu is also enhancing grassroots governance through AI algorithms, creating a comprehensive platform for social governance that integrates data analysis for risk prediction and intelligent alerts [3]. Group 2: AI in Sports - Huashu's "AI Propaganda Officer" was deployed during the Ningbo Marathon events, effectively answering over 8,500 inquiries and significantly reducing the volume of traditional customer service calls [4][5]. - The AI assistant provides personalized travel planning and event preparation advice, enhancing the overall experience for participants [5]. - The integration of AI in sports events not only improves operational efficiency but also enriches the cultural experience for participants and spectators [6]. Group 3: AI in Education - The establishment of the "Ascend AI Application Training Room" at Lishui Vocational Technical College represents a significant step in integrating AI into education, providing students with hands-on experience using advanced AI technologies [7]. - The training room features various AI teaching devices that facilitate practical learning and enhance students' understanding of AI applications [8]. - Huashu collaborates with educational institutions to promote the integration of AI in vocational training, aiming to bridge the gap between education and industry needs [8].