Core Viewpoint - The article emphasizes the importance of using the "Black Cat Complaint" platform as a proactive tool for consumers to avoid potential pitfalls in shopping, particularly in online purchases, prepaid card services, and service selections. It highlights how the platform can help consumers assess risks based on real complaint records before making decisions. Group 1: Online Shopping for Large Appliances - Consumers should check the "Black Cat Complaint" platform for real feedback on after-sales service before purchasing large appliances, as online ratings may be misleading due to potential "fake reviews" [2] - A case study illustrates that a consumer avoided a problematic refrigerator brand after discovering numerous complaints about poor after-sales service, opting instead for a brand with better complaint resolution [3] Group 2: Prepaid Card Services - The article warns consumers about the risks associated with prepaid cards in industries like beauty, fitness, and education, where businesses may close suddenly, leaving customers without refunds [4] - A user successfully avoided a gym that had multiple complaints about sudden closures and refund issues by researching on the "Black Cat Complaint" platform, saving money and hassle [5] Group 3: Service Selection - Consumers are advised to verify service providers by checking for discrepancies between advertised promises and actual customer experiences on the "Black Cat Complaint" platform [6] - An example is provided where a consumer switched from a renovation company with many complaints about delays and hidden fees to one with positive feedback, ensuring a satisfactory experience [7] Group 4: Practical Guidelines for Using Black Cat Complaint - The article provides two practical tips for effectively using the "Black Cat Complaint" platform: 1. Use precise keywords related to specific needs when searching for complaints to filter relevant information [6] 2. Prioritize complaints that include evidence, such as screenshots or contracts, to assess the credibility of the feedback [7] - The overall message is that using the platform can help consumers make informed decisions and avoid unnecessary expenses [8]