3Q'25 Earnings Presentation Forward-Looking Statements The following is a "safe harbor" statement under the Private Securities Litigation Reform Act of 1995: Certain statements and information in this presentation may constitute "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, including, among others, statements regarding (i) our expectations about our intrinsic value or our prospects for growth and value creation and (ii) our financial outlook, positi ...

Core Insights - ArcBest held its 2025 investor day to discuss strategic direction, financial performance, and future vision [1] - The event highlighted the company's long-term business outlook and roadmap for growth and value creation [1] Strategic Pillars - ArcBest's leadership outlined strategic pillars aimed at driving long-term value [1]

Company Overview - ArcBest is a leading integrated logistics company with an addressable market of approximately $400 billion[16] - The company has extensive United States coverage with 99% reach[16] - ArcBest has a diversified customer base, with the top 10 customers accounting for only 13% of 2024 consolidated revenues[20] Financial Performance & Targets - ArcBest's revenues increased from $2.8 billion in 2019 to $4.2 billion in 2024, a 49% increase[100] - Operating income grew from $112 million in 2019 to $203 million in 2024, an 81% increase[100] - Earnings per share increased from $2.96 in 2019 to $6.28 in 2024, a 112% increase[100] - The company targets an Asset-Based Non-GAAP Operating Ratio of 87%-90% by 2028[249] - ArcBest aims for Asset-Light Non-GAAP Operating Income between $40 million and $70 million by 2028[249] - The company projects Non-GAAP Diluted EPS between $12 and $15 and annual operating cash flow between $400 million and $500 million[250, 251] Strategic Growth & Innovation - Customers using both Asset-Light and Asset-Based services represent over 70% of the customer base[56] - Revenue and profit per account are over 3 times higher on cross-sold accounts[58]

Core Insights - DHL is hiring hundreds of customs experts to assist businesses in navigating the complexities of current trade turbulence, anticipating a muted peak shipping season this fall [1] Group 1: Trade Environment - The U.S. tariff policies have created volatility in freight markets, leading to shippers accelerating overseas orders to avoid tariffs, then reducing imports due to high inventories, and seeking suppliers outside China where tariffs average 58% [2] - The cancellation of the de minimis rule on May 2 has significantly reduced airfreight for e-commerce shipments [2] Group 2: Company Response - DHL executives are working overtime to help customers manage the rising costs and complexities associated with the changing tariff landscape [3] - The company has added over 680 customs, finance, and customer service specialists this year to assist small businesses with new compliance requirements [5] - A strong customs broker operation is emphasized as a competitive advantage in the current volatile trade environment [6] Group 3: Operational Adjustments - DHL Express has seen a 30% year-over-year drop in volumes from China and Hong Kong to the U.S., partially offset by growth from countries like Vietnam, India, Malaysia, and Mexico [6] - Due to the decline in inbound volume, DHL Express has reduced daily ground delivery routes and will hire fewer seasonal workers for the holiday rush, expecting only a 20% to 25% sequential lift in business during peak season, compared to the usual 40% to 50% [7]

Core Viewpoint - ArcBest has increased its share repurchase authorization to a total of $125 million, reflecting the board's confidence in the company's strategy and long-term outlook [1]. Group 1 - The board of directors approved the increase in share repurchase authorization [1]. - Judy R. McReynolds, Chairman and CEO, emphasized the company's commitment to a balanced and disciplined capital allocation approach [1].

Company Performance & Strategy - Judy McReynolds is retiring as CEO, retaining her position as Chairman of the Board, and Seth Runser will assume the role of CEO and President, effective January 1, 2026 [15] - The company is focused on a three-point strategy: increasing efficiency, driving innovation, and accelerating growth [11, 12] - ArcBest's integrated solutions expand market opportunity by seamlessly connecting modes, enabling growth with 5x larger deals [33] - Cross-sold accounts have over 3x higher revenue and profit compared to single-solution accounts [35, 36] - Over 70% of customers using asset-light services also utilize asset-based services, with 5% higher retention rates on cross-sold accounts [38, 39] Q2 2025 Financial Results - ArcBest's consolidated revenue for Q2 2025 was $1 billion [82] - Non-GAAP earnings per diluted share were $136, a decrease of 31% [83] - Non-GAAP operating income was $45 million [83] - Asset-Based revenue was $713 million, with a 30% decrease in operating income [86] - Asset-Light revenue decreased by 13% [101]

Company Strategy and Performance - ArcBest leverages technology and a full suite of solutions to meet customer supply chain needs, addressing a $398 billion addressable market[8] - The company focuses on a three-point strategy: increasing efficiency, driving innovation, and accelerating growth to enhance shareholder value[11, 12, 13] - Cross-selling accounts yields over 3x higher revenue and profit compared to single-solution accounts, with customer retention rates 5 percentage points higher[29, 30, 32, 33] - ArcBest's strategy has improved the asset-based operating ratio by 240 bps compared to 2019[79] Technology and Innovation - The company is improving efficiency through technology, training, and network design, achieving a +1% increase in asset-based shipments/DSY hour and a +24% increase in asset-light shipments/employee/day[24] - Dynamic pricing improves as quotes grow, leading to approximately 50% more revenue per shipment since 2020[40] - Vaux Vision transforms forklifts into intelligent mobile dimensioners, capturing certified dimensions and shipment attributes[43] Q1 2025 Financial Results - ArcBest's consolidated revenue for Q1 2025 was $967 million, a decrease of 7% year-over-year[89, 90] - Non-GAAP earnings per diluted share for Q1 2025 were $0.51, a decrease of 62% year-over-year[91] - Asset-Based revenue in Q1 2025 was $646 million, with a 3% decrease per day[95] - Asset-Light revenue in Q1 2025 was $356 million, a decrease of 9% per day[109]