《追系统的人:快递员的劳动过程与社会关系网络》
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逃离数字利维坦
Sou Hu Cai Jing· 2025-06-16 08:26
Core Insights - The article discusses the transition of China's labor force from traditional industries to the platform economy, highlighting the challenges faced by couriers who often come from rural or underdeveloped areas and are at a disadvantage in urban labor markets [2][6] - The book "Chasing the System: The Labor Process and Social Network of Couriers" by Professor Zhuang Jiachi provides an in-depth analysis of couriers' experiences within the digital economy, emphasizing their struggles and resilience in the face of algorithm-driven work environments [5][6] - The need for a fair and sustainable labor order is emphasized, suggesting that the rights of workers should not be sacrificed for economic growth and technological advancement [6][11] Labor Dynamics - Couriers are often subjected to a data-driven work environment that reduces their labor to repetitive tasks, stripping them of autonomy and creativity [7][8] - The algorithmic management of courier work leads to high-pressure conditions, with many working over 12 hours a day, resulting in common occupational health issues [8][10] - Despite these challenges, couriers exhibit resilience through micro-resistance strategies, forming networks and alliances to navigate their work environment [9][10] Algorithmic Impact - The article highlights the dual nature of algorithms in the courier industry, where they enhance efficiency but simultaneously undermine workers' rights and well-being [8][11] - The responsibility for delivery issues is often unfairly placed on couriers, ignoring external factors like traffic and weather, which complicates accountability [8][10] Policy and Structural Changes - There is a call for restructuring labor relations within the platform economy, including the need for clearer definitions of employment status and better social security provisions for gig workers [10][11] - Recent initiatives by companies like JD and Meituan to provide social insurance for couriers are seen as significant steps towards improving labor conditions in the industry [10][11] Future Directions - The article suggests that a shift in algorithm design is necessary to incorporate worker rights and needs, advocating for a more human-centered approach to technology in the labor market [11][14] - The concept of "algorithmic human rights" is introduced, proposing that technology should be designed with empathy and consideration for workers' dignity [13][14]