Workflow
业扩报装服务
icon
Search documents
优化服务流程 护航产业发展
Xin Lang Cai Jing· 2025-12-22 20:23
下一步,该公司将持续优化业扩报装服务流程,针对数据中心等数字产业项目特性坚持"一企一策"定制 服务方案,动态响应项目扩容、负荷调整等后续需求,为中卫打造数字产业高地、夯实算力发展根基注 入持久电力动能。(张晁玮) 广告 近日,随着中金数据中卫零碳算力产业基地项目(一期)两座110千伏变电站正式送电投运,主变容量 合计72万千伏安的"能源心脏"正式启动。这一关键节点的达成,不仅标志着宁夏中卫地区云计算产业发 展迈入全新阶段,更表明了国网宁夏电力中卫供电公司以"极速响应、攻坚破难"全链条服务的有力担 当,为中卫市推动"东数西算"工程筑起坚强电力保障。 该公司以"宁让电等项目、不让项目等电"为准则,通过"专班驻场踏勘、多专业联合会审、闭环整改验 收到位"的全流程保障,精准匹配数据中心"高负荷、不间断"的用电需求,为项目落地按下"加速键"。 (来源:工人日报) ...
泾源供电:“123”阳光六盘接力跑出优化营商环境“加速度”
"3"日沟通,阳光透明,搭建客企"连心桥" "1"日受理,即时响应,按下服务"启动键" "1"代表"一个工作日受理"。过去,工单在内部流转的"隐形时间"是影响客户体验的第一道关卡。如 今,泾源县供电公司要求在接收到涉及电网配套工程的业扩工单后,必须在一个工作日内完成系统受 理、资料初审、工单内转等全部内部启动流程,并立即进行电网接入能力的初步评估。同时,向客户发 出"您的用电申请已正式受理"的首条通知,送上第一颗"定心丸",彰显了供电服务的速度与决心。 "2"日协同,破除壁垒,打通内部"中梗阻" "2"代表"两个工作日联合勘察与流转",这是整个工作法的攻坚环节。为解决"部门墙"难题,泾源县供 电公司建立了"即时联动"机制。在受理后,班所立即向营销部、发展部等部门发出《联合现场勘察申请 单》,并约定必须在两个工作日内共同完成现场勘察。勘察队伍在现场共同"会诊",明确问题并形成初 步解决方案,实现"无缝流转",确保配套工程项目申请"生得下来,走得出去"。这一举措将以往可能耗 时数日的内部协调流程大幅压缩,实现了内部运作效率的几何级提升。 近日,泾源县供电公司创新推行的"业扩报装'123'阳光六盘接力工作法",以" ...
提速增效提升供电服务品质
Core Viewpoint - The company is enhancing its electricity service processes to improve convenience, satisfaction, and overall experience for both businesses and the public [1]. Group 1: Service Optimization - The company is streamlining processes by implementing measures such as "simplifying steps, reducing documentation, and compressing timelines," promoting "one certificate acceptance" and "accepting incomplete applications" [2]. - Digital tools are being utilized to enable online applications, contracts, payments, and progress tracking, allowing data to move efficiently while minimizing the need for customer visits [2]. Group 2: Proactive Customer Engagement - The company is shifting from a passive approach to proactive service by having customer managers engage with government departments and major projects to identify potential electricity demand [2]. - A grid-based service system is established, with customer managers providing one-stop services including policy consultation and installation guidance in communities and towns [2]. Group 3: Cost Reduction and Efficiency - The company is implementing national policies to benefit small low-voltage enterprises by offering "three zero" services (zero visits, zero approvals, zero investment) [2]. - For high-voltage customers, the company promotes "three savings" services (saving effort, time, and money) by optimizing power supply plans and reducing customer costs [2]. Group 4: Digital Empowerment - The company is enhancing its online platforms, such as the "State Grid" app and government service websites, to ensure a fully online and transparent process for electricity service applications [2]. - A big data monitoring and analysis platform is being established to identify service bottlenecks and continuously improve service quality [2]. Group 5: Future Focus - The company plans to continue focusing on customer needs and deepen innovative applications to further enhance efficiency and service quality, ensuring reliable electricity support for local economic and social development [3].