Core Insights - The Industrial and Commercial Bank of China (ICBC) is enhancing its services for elderly clients by focusing on tailored financial solutions and improved accessibility [1][2] Group 1: Service Enhancements - ICBC's Nantong Matang branch has created an elderly-friendly service area, featuring barrier-free access, dedicated service windows, and specialized seating for senior clients [1] - The branch has upgraded its hardware to include large-print mobile banking options and essential items like reading glasses and first aid kits in service boxes [1] - Personalized assistance is provided through one-on-one guidance from lobby managers to help elderly clients navigate digital banking [1] Group 2: Financial Product Offerings - The branch promotes conservative pension investment products and personal pension account services, offering customized asset allocation based on the risk preferences of elderly clients [1] - A "green channel" for pension disbursement has been established to ensure timely monthly payments for retired employees, along with value-added services like account change notifications [1] Group 3: Community Outreach and Education - ICBC has formed a senior service team to provide home visits for elderly clients, assisting with tasks such as social security card activation and password resets, with over 30 home visits conducted [2] - The bank extends its services to rural areas through partnerships with local financial service points, facilitating social security inquiries and pension withdrawals at clients' doorsteps [2] - Regular community education initiatives are held to raise awareness about financial fraud and investment risks, distributing over 80 elder-friendly informational brochures [2]

转自：新华财经 在积极应对人口老龄化国家战略背景下，农行黑龙江分行以科技创新为引擎，深入融合金融服务与养老场景，打造出覆盖政策响应、产业支持、民生服务的 全链条智慧养老金融体系，为龙江老年群体提供速度温度精度兼具的金融服务。 智慧核床系统全国首推 破解养老监管难题 近日，由农行黑龙江分行研发的全国首例智慧养老核床系统在大庆市正式上线。该系统运用AI人脸识别、大数据分析技术，将传统人工核床周期从数天压 缩至"秒级核算"。 "这个系统是5月份开始试运行的，刚开始我们都担心不好操作，但真正使用起来发现，这个系统太方便了，我们通过监控设备或者手持设备，扫脸就可以完 成核床工作，这大大减轻了工作量。"龙凤毅福颐养院的护士小张说。该养老院的试点数据显示，系统上线后机构管理效率可提升70%，财政资金使用效能 显著优化。 社银一体化服务领跑龙江 社保卡覆盖超千万 农行黑龙江分行持续夯实民生服务根基，以人社服务为基础，联动社保卡等社银合作，打造社保场景金融生态圈。今年7月，全省农行首家"社保·银行"一体 化服务站在牡丹江爱民支行正式营业，为市民打造了"15分钟社保便民服务圈"。2025年8月，农行黑龙江分行累计发放实体社保卡1 ...