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中国联合网络通信股份有限公司关于召开2025年度中期业绩说明会的公告
登录新浪财经APP 搜索【信披】查看更多考评等级 ●网络直播地址:上海证券交易所上证路演中心(http://roadshow.sseinfo.com)、本公司网站 本公司董事会及全体董事保证本公告内容不存在任何虚假记载、误导性陈述或者重大遗漏,并对其内容 的真实性、准确性和完整性承担法律责任。 (http://www.chinaunicom-a.com)、中国联通APP 和东方财富路演平台 (https://roadshow.eastmoney.com/luyan/4828410)同步直播 ●会议召开方式:网络直播(业绩说明环节)及文字互动(问答环节) ●投资者可于即日起至2025年8月8日(星期五)16:00前登录上海证券交易所上证路演中心网站首页,点 击"提问预征集"栏目(http://roadshow.sseinfo.com/questionCollection.do)或通过公司邮箱 ir@chinaunicom.cn 进行提问。公司将在业绩说明会上对投资者普遍关注的问题进行回答。 重要内容提示: ●会议召开时间:2025年8月12日(星期二)17:00-18:30 三、参加人员 公司董事长陈忠岳先生, ...
山东联通“客户日”打造智慧生活服务新范式
Qi Lu Wan Bao· 2025-04-27 12:41
Core Viewpoint - China Unicom is actively integrating digital economy with real economy by enhancing customer service and launching various themed activities, notably the "Unicom Customer Day" which has received positive feedback [1][8]. Group 1: Customer Engagement Initiatives - China Unicom's Shandong branch launched over 40 themed activities focusing on public education, smart experiences, and interactive fun, embodying the mission of "People's Postal and Telecommunications for the People" [1]. - In Zibo, Unicom staff transformed into "safety instructors" for the elderly, educating them on new fraud tactics through relatable examples, which was well-received by participants [2]. - The "Customer Day" initiative serves as a bridge between the company and the community, aiming to enhance service quality and reach more households [8]. Group 2: Smart Home and Technology Experience - In Jinan, Unicom showcased smart home technology, allowing visitors to control devices via voice commands, which impressed attendees, especially children [4]. - The event featured various technology experience zones, including cloud services, where business customers noted significant efficiency improvements [4]. Group 3: Online and Offline Service Integration - Unicom's staff provided hands-on training for elderly customers on using smart devices, resulting in increased customer satisfaction and engagement [6]. - The company expanded its "Customer Day" activities to online platforms, achieving over 5,000 views in a single session and a 60% increase in offline inquiries [6]. - Feedback collection through surveys in various branches yielded over 120 actionable suggestions, reflecting customer trust and service expectations [6].