Core Viewpoint - Dongguan has introduced a series of measures aimed at optimizing the business environment, focusing on enterprise concerns and implementing comprehensive reforms to create a more vibrant and modern business ecosystem [1][2]. Group 1: Key Measures - The measures include five main areas and 28 specific initiatives, emphasizing "fast business handling," "integration of digital and physical services," and innovative regulatory methods [1]. - The introduction of 10 policies to enhance service standards, such as deepening "AI + full online processing" reforms and improving the "Qiguan Family" platform for enterprise issue reporting [2]. - Eight innovative initiatives are designed to address shortcomings, including a mechanism for prioritizing key enterprise requests and establishing a service brand for entrepreneur reception activities [2]. Group 2: Service Improvements - A rapid response service loop is being constructed, with clear timelines for addressing enterprise requests, aiming for a 90% annual completion rate [3]. - The "digital-physical integration" service reform will enhance the precision of services provided through the "Qiguan Family" platform, offering dedicated service cards for enterprises [3]. - The goal is to achieve a 94% full online processing rate for government service items by 2026, promoting efficient handling of intellectual property protection and innovation policies for technology enterprises [3].

面向未来，企莞家将进一步擦亮东莞企业服务品牌，让"企业有难题、就找企莞家"的承诺更加坚实。推 广 文：黄芳芳 制版：黄亚岚 邓诗君 严文静 "一站享政策"，诉求响应与政务服务同样表现突出。平台整合全市诉求渠道，实现企业诉求受理、转 派、办理及回复的全流程闭环处理，企业诉求实行"专人专办、限时反馈、全程可溯"，高效转派解决涉 企诉求45267件，满意率99.59%，真正实现"件件有着落"。 "一网办政务"。对接了广东政务服务网，分类办理所有涉企政务服务事项，推动"人工智能+政务服 务"深度融合，让企业享受指尖上的办事便利。值得提及的是，"锂电池出口一件事"场景凭借AI技术将 审批时限从1周压缩至1小时，累计助力出口锂电池货值达26亿元，让企业繁事简办、难事易办。 "一窗找服务"。企莞家平台整合各类涉企服务资源，汇聚招商引资、金融服务、中介超市、人才服务、 培训服务等涉企增值服务。依托市镇两级"莞家代办"企业服务团队，为企业提供政策咨询、业务指导、 事项代办、审批协调等帮办协办服务，为553个重大项目提速，推动开工平均提前40天。 服务新升级。近期，企业服务卡的推出成为服务新亮点，为企业家提供八大专属权益，超19 ...

Core Insights - The "Qiguanjia" platform in Dongguan has launched 267 policy implementation items as of the end of September this year, aiming to enhance enterprise services and stimulate development vitality [1][2] - The platform integrates various enterprise service resources, allowing for policy inquiries and feedback through a mobile interface, thus promoting a seamless service experience for businesses [1][2] - Dongguan has established a full-process closed-loop management mechanism for policy implementation, making it the first in the province to do so, which includes a unified entry for enterprise benefits [1] Group 1 - As of September 30, the "Qiguanjia" platform has recorded over 450,000 visits, with 6,029 online policy applications and 42,231 offline applications [2] - The platform has provided intelligent policy matching services to 4,661 enterprises, with a total of 6,503 instances of service [2] - The "Guanjia Daiban" service team has supported 534 projects, enabling an average of 40 days earlier project commencement [2] Group 2 - The "Lithium Battery Export One-Stop" review module was trialed on the "Qiguanjia" platform, allowing businesses to submit materials online for a zero-run process, with customs using AI for expedited processing [2] - Localized enterprise services have been tailored to meet specific needs, such as fixed service windows in industrial clusters and "barrier-free" on-site assistance for special business types [3]