企莞家平台
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广东东莞出台28条措施优化涉企服务
Zhong Guo Jing Ji Wang· 2026-02-11 07:56
Core Viewpoint - Dongguan has introduced a series of measures aimed at optimizing the business environment, focusing on enterprise concerns and implementing comprehensive reforms to create a more vibrant and modern business ecosystem [1][2]. Group 1: Key Measures - The measures include five main areas and 28 specific initiatives, emphasizing "fast business handling," "integration of digital and physical services," and innovative regulatory methods [1]. - The introduction of 10 policies to enhance service standards, such as deepening "AI + full online processing" reforms and improving the "Qiguan Family" platform for enterprise issue reporting [2]. - Eight innovative initiatives are designed to address shortcomings, including a mechanism for prioritizing key enterprise requests and establishing a service brand for entrepreneur reception activities [2]. Group 2: Service Improvements - A rapid response service loop is being constructed, with clear timelines for addressing enterprise requests, aiming for a 90% annual completion rate [3]. - The "digital-physical integration" service reform will enhance the precision of services provided through the "Qiguan Family" platform, offering dedicated service cards for enterprises [3]. - The goal is to achieve a 94% full online processing rate for government service items by 2026, promoting efficient handling of intellectual property protection and innovation policies for technology enterprises [3].
企业有难题?就找企莞家!企莞家新服务:服务企业新升级
Sou Hu Cai Jing· 2025-12-09 23:12
Core Viewpoint - Dongguan is enhancing its business environment through the "Qiguanjia" platform, which serves as a one-stop comprehensive service platform for enterprises, reflecting the city's commitment to supporting economic development [1][2] Group 1: One-Stop Policy Access - The "Qiguanjia" platform has significantly upgraded its one-stop service, serving over one million enterprises and becoming an essential tool for daily operations [1] - The platform has transformed from "enterprises finding policies" to "policies finding enterprises," processing over 50,000 online and offline applications [1] Group 2: Efficient Response to Business Needs - The platform integrates all channels for enterprise requests, ensuring a full-cycle process for handling, transferring, and responding to business inquiries, with a satisfaction rate of 99.59% [1] - A total of 45,267 enterprise requests were efficiently resolved, demonstrating the platform's commitment to addressing every issue [1] Group 3: Government Services Integration - The platform connects with the Guangdong Government Service Network, categorizing all enterprise-related government services and promoting the integration of AI with government services [1] - The approval time for lithium battery exports has been reduced from one week to one hour, facilitating exports worth 2.6 billion yuan [1] Group 4: Comprehensive Service Resources - The "Qiguanjia" platform consolidates various enterprise service resources, including investment promotion, financial services, and talent services, providing comprehensive support for enterprises [2] - The introduction of the enterprise service card offers eight exclusive benefits, with over 190,000 enterprises benefiting from this initiative [2] Group 5: Future Commitment - The "Qiguanjia" platform aims to further enhance the Dongguan enterprise service brand, reinforcing the commitment that "when enterprises face challenges, they can turn to Qiguanjia" [2]
9月底,“企莞家”平台已上线政策兑现事项267个
Nan Fang Du Shi Bao· 2025-10-10 02:37
Core Insights - The "Qiguanjia" platform in Dongguan has launched 267 policy implementation items as of the end of September this year, aiming to enhance enterprise services and stimulate development vitality [1][2] - The platform integrates various enterprise service resources, allowing for policy inquiries and feedback through a mobile interface, thus promoting a seamless service experience for businesses [1][2] - Dongguan has established a full-process closed-loop management mechanism for policy implementation, making it the first in the province to do so, which includes a unified entry for enterprise benefits [1] Group 1 - As of September 30, the "Qiguanjia" platform has recorded over 450,000 visits, with 6,029 online policy applications and 42,231 offline applications [2] - The platform has provided intelligent policy matching services to 4,661 enterprises, with a total of 6,503 instances of service [2] - The "Guanjia Daiban" service team has supported 534 projects, enabling an average of 40 days earlier project commencement [2] Group 2 - The "Lithium Battery Export One-Stop" review module was trialed on the "Qiguanjia" platform, allowing businesses to submit materials online for a zero-run process, with customs using AI for expedited processing [2] - Localized enterprise services have been tailored to meet specific needs, such as fixed service windows in industrial clusters and "barrier-free" on-site assistance for special business types [3]