Core Viewpoint - The rise of portable Wi-Fi devices has led to increased consumer interest, but issues such as false advertising, mandatory prepayment, and inflated data usage have emerged, raising concerns about consumer rights and regulatory oversight [1][2][3]. Group 1: Consumer Experiences - Consumers report being misled by promotional offers, such as being required to prepay a minimum amount to activate devices, contrary to initial promises of "pay-as-you-go" [1][2]. - Complaints include slow internet speeds and unexpected charges for upgrades, with customers feeling trapped in a cycle of misleading marketing tactics [1][3]. - Difficulty in obtaining refunds has been highlighted, with consumers facing numerous obstacles and delays when attempting to reclaim their money [3]. Group 2: Industry Practices - The sales model for portable Wi-Fi devices often involves hardware sold on e-commerce platforms while data plans are tied to separate operators, complicating dispute resolution [2][3]. - The lack of regulatory oversight allows for a complex chain of transactions where consumer funds are not adequately protected, leading to potential financial losses [3][4]. - Industry experts emphasize the need for stricter regulations and accountability measures for e-commerce platforms and sellers to protect consumer rights [4].