处理过程及结果 张大爷向分会提供了灵芝粉实物及商家出具的手写收据，收据上清晰载明了产品名称、数量、单价和金额等信息。经核实，商家确认了消费事实及收据的 真实性。消费者认为，服用后身体无明显好转，说明该保健品对自己无效，商家应全额退款；而商家则主张，保健品是否有效不能仅凭口头表述，需相关 证据证明，因消费者无法提供，双方争执不下。 免费游暗藏消费陷阱 老年人被诱导购保健品 消保委介入助退款 案情简介 2025年8月，张大爷在同乡的怂恿下，参加了一场前往安徽某灵芝基地的免费旅游。行程中，经所谓"专家"宣讲服用灵芝的好处，再加上同乡的劝说，张 大爷购买了价值27000元的灵芝粉。然而，服用一周后，他并未感受到任何效果，于是要求商家退款。多次上门协商无果后，张大爷向江阴市消保委澄北 分会投诉。 消费提示 子女应提高防骗意识，多关心家中老人，了解其消费需求与心理，提供科学的消费建议和生活照顾，通过充分沟通与陪伴，减少骗子的可乘之机。 老年人面对"免费""小恩小惠"等诱惑时需保持理性，从正规渠道获取投资、理财及保健信息；涉及钱款支付时，务必与子女、亲友商量，避免陷入骗局。 消费过程中要注意留存发票、收据等凭证，以便维权时 ...

减肥服务领域的合同陷阱与维权障碍不容忽视。许多读者反映购买减肥产品试用装后，体重未降，还出 现较大副作用，维权时平台和商家相互推诿，"商家以产品开封为由拒绝退款，平台只提供小额优惠券 的解决方案"。一些暑期减肥训练营广告称"精准减重""科学塑形"，但在合同中对效果的描述含糊其 词，且标注"不退不换""自愿放弃维权"等条款。 一名浙江慈溪市的读者说，自己报名参加了某减肥训练营，6月8日晚入营后发现营区条件与宣传不符， 居住条件不好，餐食较差，宣传的训练场地也没有。"我一晚上没睡着。第二天要求退款，结果一天课 还没上就要扣掉35%的违约金。"商家的"霸王条款"令他很恼火。 在减肥消费中，消费者个人信息泄露问题也时有发生。比如一些减肥APP在线测试要求用户填写身高、 体重、病史等详细数据，随后却将信息外泄，导致用户频繁接到骚扰电话或遭遇精准诈骗。 如何识别减肥产品的宣传是否"靠谱"？中国政法大学经济法研究所副所长范世乾表示，许多减肥产品宣 称"3至5天见效""不节食不运动"，这类宣传往往属于夸大或虚假宣传。"正规减肥类保健食品应有相应 标识，药品需标注'国药准字'，医疗器械需有注册证或备案证。而且根据广告法规定，保 ...

Core Insights - The report from the China Consumers Association highlights a significant increase in consumer complaints, with a total of 995,971 complaints received in the first half of 2025, representing a year-on-year growth of 27.23% [1][4] - The association resolved 509,655 complaints, recovering economic losses amounting to 452 million yuan for consumers [1] - The report identifies after-sales service issues as the most prominent complaint category, accounting for 26.47% of total complaints [4] Complaint Categories - After-sales service issues are the most common, with internet services, social services, education and training services, sales services, and cultural, entertainment, and sports services being the top five complaint categories [4] - Complaints related to financial services, education and training services, and sales services have seen an increase compared to the first half of 2024 [4] Specific Complaint Trends - There is a notable rise in complaints regarding jade products, particularly related to false advertising during live-stream sales [5] - Common issues include merchants concealing product flaws, misleading quality claims, inducing off-platform transactions, and providing counterfeit certification [5][6] - Merchants often fail to honor after-sales commitments, making it difficult for consumers to return products [6] Targeting Vulnerable Groups - The report indicates a rise in scams targeting elderly consumers, with misleading online promotions, fraudulent in-person sales events, and deceptive live-stream marketing tactics being prevalent [12] - Specific cases illustrate how elderly individuals are misled into purchasing overpriced or ineffective products under false pretenses [12][13] Private Domain Marketing Issues - The rise of private domain marketing has led to increased consumer complaints, with merchants using deceptive advertising to lure customers into private transactions [14] - Issues include evading platform regulations, lack of transaction records, and poor product quality, leading to challenges in consumer rights protection [15] Additional Consumer Issues - The report also addresses various other consumer issues, including logistics and after-sales service for air conditioning, emotional consumption products, online agricultural product purchases, and refund problems for concert tickets [16]

Core Viewpoint - The article discusses the rapid changes in consumer preferences among the middle class in China, particularly regarding outdoor activities such as camping, cycling, and skiing, highlighting a shift from enthusiasm to disillusionment and the impact on related industries [3][5][12]. Group 1: Changing Consumer Preferences - The once-popular outdoor activities, referred to as the "three treasures" of the middle class, have seen a decline in interest, with social media reflecting a shift from promotion to liquidation of related gear [5][6]. - The middle class's preferences are volatile, with trends rapidly changing from traditional sports to newer activities like camping and cycling, which were once seen as symbols of a refined lifestyle [7][12]. - Data from the China Bicycle Association indicates a 15.1% year-on-year increase in the production of mid-to-high-end bicycles priced over 1,000 yuan in 2023, reflecting a brief surge in interest before a downturn [9]. Group 2: Industry Impact - The skiing industry, influenced by the Winter Olympics, saw a significant increase in participation, with a 209% rise in ski ticket orders in early November 2023 compared to 2019 [9][11]. - However, the skiing market is experiencing a downturn, with many brands reporting sales declines of 30%-50% and some even halting operations due to excess inventory [17][19]. - The camping industry, which thrived during the pandemic, is now facing challenges as many businesses are unable to sustain operations, leading to closures and a significant drop in consumer interest [21][22]. Group 3: Economic Factors - The article notes a shift in consumer behavior towards cost-effectiveness, with middle-class individuals prioritizing budget-friendly options over luxury experiences, leading to a decline in spending on outdoor activities [24][26]. - The economic environment has changed, with individuals now more focused on finding discounts and deals, contrasting sharply with previous years of carefree spending [25][26]. - The article emphasizes that the outdoor industry is facing a "survival of the fittest" scenario, where only those with deep industry knowledge and experience will thrive amid the changing landscape [30][31].

Core Insights - The rise of sunscreen clothing has transformed from a niche product for outdoor activities to a mainstream fashion item, driven by marketing and consumer anxiety about sun exposure and aging [3][9][10] - The market for sunscreen clothing in China is projected to reach 95.8 billion yuan by 2026, with sales in Guangdong province expected to exceed 100 million units this year, reflecting a growth of over 60% [5][9] - Brands like JiaoXia have successfully captured a significant market share, selling over 25% of sunscreen clothing on major e-commerce platforms in 2023 [5] Industry Trends - The marketing strategies employed by brands have significantly influenced consumer behavior, with high advertising expenditures leading to increased sales [9][10] - The concept of "anti-aging" has been effectively used in marketing campaigns, creating a sense of urgency and fear among consumers, prompting them to invest in expensive sunscreen clothing [9][10] - Despite the high prices, consumer testing has shown that many affordable brands perform equally or better than premium brands in terms of sun protection and breathability [6][7] Consumer Behavior - Consumers are increasingly purchasing sunscreen clothing not just for protection but as a symbol of a refined lifestyle, influenced by social media and marketing narratives [9][10] - The perception of sunscreen clothing as essential for summer outings has led to widespread adoption across various demographics, from urban professionals to delivery workers [3][5] - There is a growing awareness among consumers about the actual effectiveness of sunscreen clothing, with many realizing that basic UPF50+ protection is sufficient for most needs [12][14]

Group 1 - The core viewpoint of the articles highlights the intense competition among e-commerce platforms during the 618 shopping festival, with aggressive pricing strategies and promotional tactics being employed to attract consumers [2][4] - E-commerce platforms are using deceptive pricing strategies, such as inflating original prices to create the illusion of discounts, and complicating price protection policies to avoid honoring them [4][6] - In contrast, the gaming industry, particularly the game "Three Kingdoms: Strategize the World," is setting a new standard with transparent and straightforward reward systems, offering players clear benefits without hidden traps [6][8] Group 2 - The game "Three Kingdoms" provides a "zero-trick welfare system," where new players receive substantial rewards, making it more appealing compared to the complex discount structures of e-commerce platforms [8][10] - The game features efficient resource management systems that allow players to maximize their gains, contrasting sharply with the convoluted strategies required in e-commerce to achieve savings [10][12] - Pricing transparency is a significant innovation in the gaming sector, with clear pricing for in-game purchases, unlike the ambiguous pricing strategies often seen in e-commerce [12]

Core Viewpoint - The discussion around the "buying iPhone 15 for 2000" highlights significant consumer traps, urging consumers to remain vigilant against seemingly attractive low prices [1][3]. Group 1: Consumer Awareness - The official starting price for the iPhone 15 is 5999 yuan, making the 2000 yuan offer suspicious due to the substantial price difference [1]. - Numerous consumers have fallen victim to counterfeit and refurbished phones, leading to poor quality and performance issues [3]. - Common issues with counterfeit and refurbished phones include frequent malfunctions and safety hazards, such as battery risks [3]. Group 2: Identification and Prevention - Consumers are advised to identify counterfeit products by examining the phone's appearance and performance, noting that genuine products have superior craftsmanship and smooth operation [3]. - It is crucial for consumers to purchase from official channels, such as Apple stores or authorized dealers, and to request proper invoices [4]. - In case of falling into a consumer trap, individuals should first negotiate with the seller and, if unsuccessful, seek assistance from consumer protection agencies [4].

Core Insights - The rising gold prices have made gold jewelry, particularly "gold patches," popular among consumers, especially the youth [1][3] - Gold patches combine traditional cultural elements with modern design, appealing to young people's fashion and individuality [1] - The affordability of gold patches, with some priced under 100 yuan, attracts budget-conscious young consumers [3] Market Dynamics - Gold patches are marketed at various price points, leading to significant price discrepancies, which often correlate with quality differences [5] - Some brands offer gold patches at prices that, when calculated per gram, exceed traditional gold jewelry prices, indicating potential overpricing [6] - Collaborations with popular IPs result in severe price premiums for certain gold patches, necessitating careful consideration of their added value [7] Consumer Experience - User experiences with gold patches vary, with some consumers appreciating their decorative appeal while others express concerns over quality and pricing [8] - Gold patches are noted for their strong decorative qualities, but consumers must be mindful of style compatibility when making purchases [9] Quality Concerns - The quality of gold patches is inconsistent, with lower-priced options potentially using non-pure gold materials, leading to quality issues [10] - The limited weight of gold patches restricts their value retention and appreciation potential, making them less viable as investment pieces [11] Purchasing Recommendations - Consumers are advised to choose reputable brands to ensure product quality and reliable after-sales service [12] - Attention to product details, such as gold content and craftsmanship, is crucial for making informed purchasing decisions [13] - Understanding basic gold knowledge can enhance consumers' ability to discern product authenticity and quality [14] - A rational approach to purchasing, avoiding trends and high-priced IP collaborations, is recommended to prevent overpaying [13][15]

Core Viewpoint - The article highlights the prevalence of consumer traps in the dining industry, particularly in Chengdu's high-end Sichuan cuisine restaurants, which are often overpriced and underwhelming in quality [1][3]. Group 1: Consumer Behavior - Many consumers are drawn to restaurants that boast of being top-tier or having renowned chefs, despite the actual dining experience often falling short of expectations [1][3]. - The phenomenon of high prices in these restaurants is likened to a status symbol, where the experience is more about social media validation than genuine culinary satisfaction [3]. Group 2: Pricing and Quality - Some Sichuan restaurants are reported to have exorbitant average spending, with some charging upwards of 600 yuan per person, and the most expensive reaching 1800 yuan [1]. - The article criticizes the quality of food in these establishments, suggesting that the dishes are often modified versions of traditional Sichuan cuisine and lack authentic flavor [3]. Group 3: Market Dynamics - The article notes that the dining market is segmented by consumer income and preferences, with different classes having varying consumption philosophies [3]. - It emphasizes the importance of rational consumption based on individual financial capabilities, urging consumers to be mindful of their spending in the face of such consumer traps [3].

Group 1 - The rise of live streaming has created a significant impact on consumer behavior, leading many individuals to pursue a luxurious lifestyle beyond their financial means, resulting in dwindling savings and financial distress [1] - The convenience of various borrowing tools, such as credit cards and online loans, encourages impulsive spending, which can lead to a cycle of debt that is difficult to escape [5] - The current economic instability has increased the desire for stable employment, with many individuals flocking to civil service positions, yet even these jobs are not immune to financial pressures and uncertainties [9] Group 2 - The strong desire for wealth accumulation amidst economic challenges has led individuals to seek investment opportunities, but many overlook the inherent risks associated with high-return investments, which can result in significant financial losses [11] - It is crucial for individuals to choose investment strategies within familiar domains and to be cautious of advice from so-called "experts," as this can lead to financial pitfalls [11]