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从“人海”到“绩优” 透视保险代理人的职业进化之路
Jin Rong Shi Bao· 2025-08-08 07:05
Core Insights - The launch of the "Insurance Health and Wellness Consultant" program by Ping An Life aims to upgrade the existing agent workforce and reshape industry standards towards professionalization and specialization [1] - The insurance market is evolving, with consumers increasingly seeking comprehensive services that integrate insurance with health and retirement planning, presenting both challenges and opportunities for insurance agents [1] Group 1: Industry Transformation - Since the introduction of the insurance agent system in 1992, the agent workforce in China peaked at 9.12 million in 2019, but faced significant challenges post-2020 due to low productivity and trust issues stemming from misleading sales practices [2] - Regulatory measures have been implemented to address these issues, leading to a shift from a quantity-driven approach to a quality-driven one, where agents must now meet higher professional standards [2][5] Group 2: Professionalization of Agents - The role of insurance agents has significantly changed, now requiring them to provide personalized services and expertise in areas such as retirement planning and wealth management, rather than merely selling products [4][6] - The trend of hiring cross-industry talent is rising, with many agents now coming from backgrounds in banking, healthcare, and law, enhancing the credibility and trustworthiness of the advice provided to clients [3][4] Group 3: Performance Improvement - Insurance companies are focusing on building high-quality agent teams, with initiatives like China Life's "Seed Plan" and Ping An's "Health Wealth Planner" program aimed at improving agent performance and service quality [5][6] - Recent performance reports indicate a positive trend, with Ping An Life's new business value increasing by 26.5% year-on-year and average new business value per agent rising by 43.3% [6] Group 4: Future Outlook - The insurance industry is expected to undergo further "reshuffling," with inefficient and unprofessional agents likely to be eliminated, while those with professional skills and long-term service capabilities will thrive [7] - The evolution of insurance agents from mere salespeople to risk management and wealth management consultants reflects the broader transition of the insurance market towards high-quality development [7]