全能抢票套餐

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携程、去哪儿等平台回应“抢票加速包是噱头”
Xin Lang Cai Jing· 2025-09-27 06:39
Core Viewpoint - The investigation by the Jiangsu Consumer Rights Protection Committee reveals that third-party train ticket platforms' "acceleration packages" do not actually enhance the chances of successfully purchasing tickets, as all requests must ultimately queue through the official 12306 system [1][3][11]. Group 1: Investigation Findings - Nine third-party ticket platforms were investigated, all claiming that purchasing "acceleration packages" would increase ticket success rates, but the actual experience showed that 12306 was the first to issue tickets [1][3]. - The prices for these "acceleration packages" range from 48 yuan to 60 yuan, marketed under various names such as "all-in-one ticket" and "reassured ticket" [1][5]. - 12306's official customer service confirmed that they do not provide acceleration services and that ticket allocation is based on the order of submission [1][3]. Group 2: Consumer Behavior and Reactions - Over 30% of surveyed consumers expressed doubts about the effectiveness of "acceleration packages," yet many still purchase them due to anxiety about ticket availability [8]. - Consumers indicated that the pressure to secure tickets leads them to consider these packages, even if they are aware of their questionable efficacy [9]. Group 3: Legal Perspectives - Lawyers indicated that if third-party platforms exaggerate the effectiveness of "acceleration packages," they could be liable for false advertising and unfair competition [2][11]. - The legal experts emphasized that if these services do not provide real benefits and mislead consumers, they could be considered fraudulent and subject to administrative or criminal penalties [11].