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保险业确立数字金融“双轮驱动”新航标
Jin Rong Shi Bao· 2025-12-31 01:54
Core Viewpoint - The implementation plan for high-quality development of digital finance in the banking and insurance sectors emphasizes a dual-driven approach of digital technology and data elements, aiming to enhance the integration of the insurance industry into the real economy and national strategies [1][2]. Group 1: Digital Financial Development Goals - The plan outlines major goals for the insurance industry's digital financial development over the next five years, focusing on significant progress in digital transformation and the enhancement of capabilities driven by digital technology and data elements [2]. - It encourages the exploration of innovative applications of digital technology and data elements, aiming to improve financial service quality in key areas such as technology, green finance, inclusive finance, and elderly care [2]. Group 2: Organizational Structure and Governance - The plan prioritizes establishing a robust governance mechanism for digital finance, requiring insurance institutions to strengthen top-level design and build a digital operation system [3]. - It mandates the formation of leadership groups or committees responsible for digital finance, emphasizing the need for unified metrics that align digitalization with business growth and service quality [3]. Group 3: Risk Management and Service Integration - The plan identifies eight key areas for digital financial empowerment, highlighting the evolution of insurance from post-event compensation to risk reduction and insurance protection [4][5]. - It proposes the development of insurance products that provide risk coverage for technology enterprises, focusing on network security and data asset risks, thereby opening new opportunities for the insurance sector [4]. Group 4: Enhancing Financial Services - The plan calls for the development of personalized digital financial products to improve financial services in healthcare and elderly care, while addressing the digital divide [6]. - It emphasizes the importance of data collaboration between insurance institutions and healthcare providers to enhance consumer experience and compliance with data protection regulations [6]. Group 5: Support for Rural Revitalization - The plan encourages the use of IoT and AI technologies to broaden the scope of agricultural insurance products, enhancing efficiency in loss assessment and reducing moral hazard [6]. - It aims to integrate remote sensing and mobile internet data into agricultural insurance, thereby improving the overall risk management capabilities of the insurance industry [6].
人保财险吉林市分公司:服务高效解民忧 担当有为暖人心
Core Viewpoint - The article highlights the exceptional service provided by China Pacific Insurance (CPIC) in handling claims efficiently, showcasing their commitment to customer satisfaction and community support through timely assistance in critical situations [1][2][4]. Group 1: Efficient Claims Processing - On August 31, CPIC's Jilin City Yongji branch received a vehicle accident report and processed the claim in just 7 hours, significantly reducing the typical claim processing time [1]. - Claims personnel maintained proactive communication with the affected party, ensuring minimal inconvenience and guiding them through the claims process [1][2]. - The rapid compensation was acknowledged by the client, who expressed gratitude by presenting a banner to the Yongji branch [2]. Group 2: Support for Agricultural Clients - In August, a livestock farmer in Shulan faced a crisis due to a viral outbreak affecting his cattle, prompting CPIC's Shulan branch to initiate an emergency claims process [2][4]. - The team conducted on-site assessments and maintained ongoing communication with the farmer, expediting the claims review process to provide timely financial support [2][4]. - The farmer expressed relief and gratitude for the swift assistance, further reinforcing CPIC's reputation for reliability in the agricultural insurance sector [4]. Group 3: Commitment to Community and Customer Service - The banners received from clients symbolize recognition of CPIC's service quality and the core value of risk protection in the insurance industry [4]. - CPIC emphasizes its focus on addressing customer needs during emergencies and challenges, integrating compassionate service into every aspect of their operations [4]. - The company aims to continuously enhance service levels and contribute positively to local development through professional and efficient insurance solutions [4].