反假货币服务
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客户的一句信任,我们的一份责任
Jiang Nan Shi Bao· 2025-10-27 07:38
Core Insights - The article highlights the importance of educating the public about counterfeit currency recognition and the responsibilities of banking professionals in providing such knowledge [1][2][3] Group 1: Incident Description - An elderly woman approached a bank branch with a torn banknote, seeking verification of its authenticity, reflecting a lack of trust in the currency she received [1] - The bank staff confirmed the note was counterfeit and engaged in a process to collect the fake currency, demonstrating the bank's commitment to customer service [1][2] Group 2: Customer Education - The elderly woman requested to learn how to identify counterfeit money, prompting the bank staff to recall their own training and share essential recognition techniques [2] - The interaction emphasized the need for proactive financial education among bank employees to better serve customers and enhance public awareness [2][3] Group 3: Contribution to Anti-Counterfeiting Efforts - The bank's collection of the counterfeit note was noted to potentially contribute to national anti-counterfeiting efforts, as it was identified as a new type of fake currency [2] - This incident serves as a reminder of the role banks play in maintaining the integrity of the financial system and protecting consumers [3]
厦门国际银行厦门分行多措并举 助力净化现金流通环境
Zhong Guo Jing Ji Wang· 2025-09-25 06:54
Core Viewpoint - The Xiamen International Bank's Xiamen branch is committed to enhancing the security of the Renminbi and protecting the financial interests of the public through a multi-faceted approach that includes optimizing mechanisms, training, public education, technology application, and collaboration with law enforcement [1]. Group 1: Mechanism Optimization - The bank strictly adheres to the regulations set by the People's Bank of China regarding currency identification and counterfeit currency management, continuously updating operational guidelines to ensure compliance with regulatory requirements [2]. - From January to August 2025, the bank's branches collected a total of 11 counterfeit notes amounting to 970 yuan, ensuring the safety of cash usage for the public [2]. Group 2: Training Enhancement - The bank collaborates with professional institutions to provide online training and monthly specialized courses, improving the ability of cashiers to identify counterfeit foreign currencies [3]. - A personal learning database has been established to monitor training effectiveness, and quarterly competitions are held to assess the skills of cash handling personnel [3]. Group 3: Public Education - The bank utilizes its physical branches to promote anti-counterfeiting knowledge through brochures, videos, and in-person presentations, reaching out to cash-intensive areas and communities [4]. - During the anti-counterfeiting awareness month in September, the bank conducted over 20 promotional events, reaching more than 3,000 individuals [4]. Group 4: Technology Application - The bank has invested in equipment, equipping each branch with dual currency sorting machines to enhance currency identification efficiency [5]. - Advanced technologies such as data mining and artificial intelligence are employed to create a centralized monitoring platform for operational oversight [5]. Group 5: Law Enforcement Collaboration - The bank has established a collaborative mechanism with law enforcement for information sharing and joint educational efforts, promoting a community-based approach to counterfeiting prevention [6]. - The bank emphasizes its commitment to social responsibility by continuously enhancing anti-counterfeiting efforts and optimizing financial services [6].
筑牢反假货币防线 守护群众钱袋安全 厦门国际银行厦门分行多措并举,助力净化现金流通环境
Cai Fu Zai Xian· 2025-09-25 02:17
Core Viewpoint - The Xiamen International Bank's Xiamen branch is committed to enhancing the security of the Renminbi and protecting the financial interests of the public through a multi-faceted approach that includes optimizing mechanisms, training, public education, technological application, and collaboration with law enforcement [1]. Group 1: Mechanism Optimization - The bank strictly adheres to the regulations set by the People's Bank of China regarding currency identification and counterfeit currency management, continuously updating operational guidelines to ensure compliance with regulatory requirements [4]. - From January to August 2025, the bank's branches collected a total of 11 counterfeit notes amounting to 970 yuan, ensuring the safety of cash usage for the public [4]. Group 2: Training Enhancement - The bank collaborates with professional institutions to provide online training and monthly specialized courses, enhancing the ability of cashiers to identify counterfeit foreign currencies [5]. - A personal learning database has been established to monitor training effectiveness, and quarterly competitions are held to assess the skills of cash handling personnel [5]. Group 3: Public Education - The bank utilizes its physical branches to promote anti-counterfeiting knowledge through brochures, videos, and staff presentations, reaching out to cash-intensive areas and communities [6]. - During the anti-counterfeiting awareness month in September, the bank conducted over 20 promotional events, reaching more than 3,000 individuals [6]. Group 4: Technological Application - The bank has invested in equipment, equipping each branch with cash sorting machines to enhance currency identification efficiency, and collaborates with external companies to ensure the quality of cash bundles [8]. - Advanced technologies such as data mining and artificial intelligence are employed to create a centralized monitoring platform for operational oversight [8]. Group 5: Collaboration with Law Enforcement - The bank has established a collaborative mechanism with law enforcement for information sharing and joint public education, promoting a community-based approach to counterfeiting prevention [9]. - Future initiatives will focus on continuous public education, intelligent risk control, and community involvement to further enhance anti-counterfeiting efforts [9].