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客户的一句信任,我们的一份责任
Jiang Nan Shi Bao· 2025-10-27 07:38
江南时报讯 十月的午后,一位老奶奶步履蹒跚地走进南通濠东路支行。她在现金柜台前停下,从层层 包裹的布袋中取出一张已被撕成两半的百元钞票,用不太流利的普通话说:"姑娘,帮我看看这钱是不 是假的?别人都说是假的,给我撕了。可我不放心,还是想着拿来给你们看看,我信你们银行。" 接过那两片残币,单凭那如同A4纸般的手感,我便心头一沉。小心粘补后放入点钞机,屏幕上"假 币"二字刺目地亮起,证实了我的判断。望着老人饱经风霜的面容,我心中不忍,却也只能如实相 告:"老人家,这确实是一张假币。"出乎意料的是,老人并未表现出激烈的情绪,只是平静地点点 头:"好,我知道了,我信你们银行的话。"我立刻请来店长,一边安抚老人,一边向她说明收缴假币需 要履行必要手续,请她稍候配合。交流中得知,老人以卖废品为生,这张假钞和几枚冒充一元硬币的游 戏币,就是她辛苦所得的不幸"回报"。 收缴程序复杂且耗时,老人安静地坐在柜台前耐心配合。忽然,她问道:"姑娘,你们能教教我咋认假 钱吗?"这一问,瞬间将我的思绪拉回入行之初,为了考取反假资格证书而挑灯夜读的日子。那时的 我,也曾疑惑:有了验钞机,何必费心学习?此刻,我努力搜寻着记忆,向老人详细讲解 ...
厦门国际银行厦门分行多措并举 助力净化现金流通环境
Zhong Guo Jing Ji Wang· 2025-09-25 06:54
Core Viewpoint - The Xiamen International Bank's Xiamen branch is committed to enhancing the security of the Renminbi and protecting the financial interests of the public through a multi-faceted approach that includes optimizing mechanisms, training, public education, technology application, and collaboration with law enforcement [1]. Group 1: Mechanism Optimization - The bank strictly adheres to the regulations set by the People's Bank of China regarding currency identification and counterfeit currency management, continuously updating operational guidelines to ensure compliance with regulatory requirements [2]. - From January to August 2025, the bank's branches collected a total of 11 counterfeit notes amounting to 970 yuan, ensuring the safety of cash usage for the public [2]. Group 2: Training Enhancement - The bank collaborates with professional institutions to provide online training and monthly specialized courses, improving the ability of cashiers to identify counterfeit foreign currencies [3]. - A personal learning database has been established to monitor training effectiveness, and quarterly competitions are held to assess the skills of cash handling personnel [3]. Group 3: Public Education - The bank utilizes its physical branches to promote anti-counterfeiting knowledge through brochures, videos, and in-person presentations, reaching out to cash-intensive areas and communities [4]. - During the anti-counterfeiting awareness month in September, the bank conducted over 20 promotional events, reaching more than 3,000 individuals [4]. Group 4: Technology Application - The bank has invested in equipment, equipping each branch with dual currency sorting machines to enhance currency identification efficiency [5]. - Advanced technologies such as data mining and artificial intelligence are employed to create a centralized monitoring platform for operational oversight [5]. Group 5: Law Enforcement Collaboration - The bank has established a collaborative mechanism with law enforcement for information sharing and joint educational efforts, promoting a community-based approach to counterfeiting prevention [6]. - The bank emphasizes its commitment to social responsibility by continuously enhancing anti-counterfeiting efforts and optimizing financial services [6].
筑牢反假货币防线 守护群众钱袋安全 厦门国际银行厦门分行多措并举,助力净化现金流通环境
Cai Fu Zai Xian· 2025-09-25 02:17
Core Viewpoint - The Xiamen International Bank's Xiamen branch is committed to enhancing the security of the Renminbi and protecting the financial interests of the public through a multi-faceted approach that includes optimizing mechanisms, training, public education, technological application, and collaboration with law enforcement [1]. Group 1: Mechanism Optimization - The bank strictly adheres to the regulations set by the People's Bank of China regarding currency identification and counterfeit currency management, continuously updating operational guidelines to ensure compliance with regulatory requirements [4]. - From January to August 2025, the bank's branches collected a total of 11 counterfeit notes amounting to 970 yuan, ensuring the safety of cash usage for the public [4]. Group 2: Training Enhancement - The bank collaborates with professional institutions to provide online training and monthly specialized courses, enhancing the ability of cashiers to identify counterfeit foreign currencies [5]. - A personal learning database has been established to monitor training effectiveness, and quarterly competitions are held to assess the skills of cash handling personnel [5]. Group 3: Public Education - The bank utilizes its physical branches to promote anti-counterfeiting knowledge through brochures, videos, and staff presentations, reaching out to cash-intensive areas and communities [6]. - During the anti-counterfeiting awareness month in September, the bank conducted over 20 promotional events, reaching more than 3,000 individuals [6]. Group 4: Technological Application - The bank has invested in equipment, equipping each branch with cash sorting machines to enhance currency identification efficiency, and collaborates with external companies to ensure the quality of cash bundles [8]. - Advanced technologies such as data mining and artificial intelligence are employed to create a centralized monitoring platform for operational oversight [8]. Group 5: Collaboration with Law Enforcement - The bank has established a collaborative mechanism with law enforcement for information sharing and joint public education, promoting a community-based approach to counterfeiting prevention [9]. - Future initiatives will focus on continuous public education, intelligent risk control, and community involvement to further enhance anti-counterfeiting efforts [9].