Core Viewpoint - Agricultural Bank of China (ABC) demonstrates exceptional customer service by assisting visually impaired clients, highlighting their commitment to providing accessible and warm financial services [1] Group 1: Customer Service Excellence - A visually impaired customer received personalized assistance from the bank staff, showcasing the bank's dedication to understanding and addressing the needs of all clients [1] - The staff provided detailed guidance throughout the transaction process, ensuring the customer felt comfortable and secure while using the ATM [1] - After completing the transaction, the staff offered to escort the customer home, further emphasizing their commitment to customer care and safety [1] Group 2: Commitment to Inclusivity - ABC's actions reflect a broader commitment to inclusivity, ensuring that special groups, such as the visually impaired, feel respected and valued within the financial system [1] - The bank's approach not only resolved practical challenges but also fostered a sense of dignity and care for the customer, aligning with their mission to provide convenient and warm financial services [1]

贡桑拉姆 谢牧 西藏拉萨报道 1951年，西南进藏部队随军银行随十八军进藏，开启雪域金融史；1995年，农行西藏分行从中国人民银 行分设成立。至今，高原金融从"马背"到"指尖"，走过了60载西藏振兴之路。如今，全功能流动服务车 取代了马队，还配备了通信设备和便携式终端，每年沿着固定路线穿梭在高原牧场、农家，把取款、贷 款、转账、开卡等服务送到农牧民家门口。 ...