境外来宾一站式综合服务中心

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厦门启用全省首个“境外来宾一站式综合服务中心”
Zhong Guo Chan Ye Jing Ji Xin Xi Wang· 2025-07-16 00:12
Group 1 - The first "One-Stop Comprehensive Service Center for Foreign Guests" in the province was officially opened at Xiamen Gaoqi International Airport T3 terminal, providing efficient customs clearance services for eligible foreign travelers [1] - The center covers an area of 48 square meters and integrates existing and new foreign-related service resources, offering four main functional modules: customs clearance, cultural tourism, communication, and payment [1] - The center aims to enhance service efficiency, allowing foreign travelers to complete customs clearance and related services in under 10 minutes, significantly improving their experience after long flights [1] Group 2 - A portable quick customs clearance data collection device was developed to streamline the information collection process, reducing customs clearance time to one-third of the previous duration [2] - As of July 8, over 3 million travelers have entered and exited through Xiamen port this year, a 21% increase year-on-year, with nearly 600,000 foreign travelers, marking a 16% increase [2] - The center also provides explanations of visa exemption policies and employs foreign language volunteer teams to assist foreign travelers, aiming to enhance Xiamen's international tourism appeal [2]
厦门机场打造福建省首个境外来宾一站式服务中心 解决外籍旅客入境“痛点”
Zhong Guo Min Hang Wang· 2025-07-09 06:12
Core Viewpoint - The launch of the "One-Stop Comprehensive Service Center for Foreign Guests" at Xiamen Gaoqi International Airport aims to enhance the experience of international travelers by providing integrated services that address common challenges faced upon arrival [1][4]. Group 1: Service Innovations - The service center integrates four core services: customs clearance, tourism, communication, and payment, designed to provide seamless and efficient entry for foreign guests [1][4]. - The customs service counter offers policy interpretation and process guidance to expedite the customs clearance process for travelers [4]. - The tourism service counter provides travel consultations, transportation advice, hotel bookings, and even emergency supplies like medicine and phone charging devices [4]. Group 2: Communication and Payment Services - The communication service counter allows travelers to customize phone cards and internet data packages for immediate use, enhancing convenience [4]. - The payment area supports real-time foreign currency exchange and ATM withdrawals, with staff available to assist foreign guests in using popular domestic mobile payment tools like WeChat and Alipay [4]. Group 3: Future Developments - The launch of the service center is seen as a milestone in improving international traveler service experiences at Xiamen Airport, with a commitment to continuously adapt services based on changing traveler needs [7]. - The airport aims to foster cross-unit collaboration to enhance service quality and build a positive reputation for Xiamen Airport [7].