Core Insights - The successful hosting of major international events in Chengdu, such as the "Universiade" and "World Games," has significantly increased the city's global appeal and international visitor traffic [1] - The Chengdu branch of Industrial Bank is enhancing its financial services to meet the growing demands for payment convenience and foreign currency exchange for foreign visitors [1][2] Financial Service Enhancements - The Chengdu branch has upgraded ATM machines and payment acceptance environments to support major foreign cards like VISA and MasterCard, ensuring seamless cash withdrawal and currency exchange for tourists [2][3] - Ten ATMs have been installed in key commercial areas and foreign hotels, offering a 10 yuan small denomination cash withdrawal option to facilitate small transactions for foreign visitors [2] Customer Service Initiatives - A dedicated service plan has been implemented to provide "green channels" for foreign currency exchange and small denomination RMB exchange at all branch locations, ensuring accessible services for both domestic and foreign clients [3] - Clear signage and bilingual service guides have been established in branches to enhance the customer experience for foreign visitors [3] On-Site Currency Exchange Services - Currency exchange points have been set up in four major hotels, providing efficient and secure currency exchange services for popular currencies like USD, EUR, and GBP [5] - The exchange process is designed to be quick and straightforward, with no service fees for small cash exchanges, ensuring a hassle-free experience for foreign tourists [5] Payment Knowledge Promotion - A multilingual service team has been formed to conduct on-site payment knowledge promotion activities in hotels and key commercial areas, distributing bilingual payment guides to foreign visitors [6] - The guides cover common payment methods, security tips, and emergency procedures, enhancing the understanding of payment processes among foreign tourists [6][9] Comprehensive Support Services - The Chengdu branch provides proactive support by informing foreign visitors about nearby service points, ATM locations, and emergency contact numbers [9] - A bilingual FAQ manual has been created to address common inquiries from foreign visitors regarding cash withdrawal limits, fee standards, and transaction issues [9] Commitment to Service Excellence - The Chengdu branch of Industrial Bank is committed to integrating its financial services into the city's payment service system, focusing on the needs of foreign visitors and elderly clients [11] - The bank aims to contribute to Chengdu's development as an international consumption center and a high-level open gateway through its comprehensive and warm financial services [11]