天润融通AI训练师精英计划

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别再靠加人提效了!天润云AI训练师正在重构客户服务模式
Ge Long Hui· 2025-08-15 13:04
Core Insights - The customer contact centers are transitioning from cost centers to strategic hubs that drive customer experience and business growth due to advancements in AI technology [1][2] - A new collaborative model combining "business experts + AI employees" is being adopted, enhancing efficiency and customer satisfaction [2][3] - AI trainers play a crucial role in this transformation, acting as managers and coaches for AI employees, ensuring they meet business objectives and create real value [3][4] Industry Trends - The reliance on human resources in customer contact centers has led to inefficiencies and a bottleneck in productivity, prompting the need for AI integration [1][2] - Leading companies are upgrading their organizational structures to leverage AI, resulting in improved competitiveness and operational efficiency [1][2] Role of AI Trainers - AI trainers are essential for the successful implementation of AI technologies, requiring a blend of industry knowledge, dialogue logic, and semantic understanding [3] - The demand for skilled AI trainers is increasing, making them a scarce resource in the market [3][4] Training Opportunities - The Tianrun Runtong AI Trainer Elite Program offers a solution for companies looking to enhance their customer service capabilities and for professionals aiming to acquire core AI skills [4][10] - The program promises a threefold increase in training conversion rates compared to conventional courses [9]