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独居女生被收天价开锁费,标价27元实收4170元,包括上门费、技术费、夜间服务费!开锁商户被罚款9550元并吊销营业执照
Mei Ri Jing Ji Xin Wen· 2026-01-22 07:37
Core Viewpoint - The incident involving a consumer dispute over excessive locksmith charges in Hefei highlights issues of price fraud and regulatory enforcement in the service industry [1][8]. Group 1: Incident Overview - On November 14, a university student named Ms. Nie was charged 4,170 yuan for locksmith services after being misled about the costs associated with the service [1][5]. - The locksmith service was initially advertised at 27 yuan, but the final charges included multiple fees that were not disclosed upfront [3][5]. Group 2: Charges Breakdown - The total amount paid by Ms. Nie included: - 890 yuan for the unlocking fee - 560 yuan for installation - 300 yuan for adjustment - 600 yuan for extended warranty - 900 yuan for service and night fees - 540 yuan for lock materials - 380 yuan for lock body materials - The cumulative total reached 4,170 yuan [8][10]. Group 3: Regulatory Response - On January 6, the Hefei Market Supervision Administration imposed a fine of 9,550 yuan and revoked the business license of the involved locksmith service provider due to deceptive pricing practices [8][10]. - The administrative penalty was based on violations of the Price Law of the People's Republic of China, specifically regarding misleading pricing tactics [10]. Group 4: Consumer Protection - Following the incident, the regulatory body confirmed that all illegally collected fees had been refunded to Ms. Nie, indicating a commitment to consumer protection [8][10]. - The locksmith service provider had previously faced penalties for similar pricing violations, indicating a pattern of non-compliance with consumer protection laws [10].
合肥独居女生被收4170元天价开锁费,涉事商户被罚9550元并吊销执照
Mei Ri Jing Ji Xin Wen· 2026-01-21 15:14
Core Viewpoint - A consumer fraud incident occurred in Hefei, where a woman was charged an exorbitant fee of 4,170 yuan for locksmith services, leading to administrative penalties against the service provider [1][2][3]. Group 1: Incident Details - The incident took place on November 14, 2025, when a woman named Nie forgot her keys inside her rental apartment and sought locksmith services through the Meituan platform [2]. - The locksmith initially attempted to open the door using a card but later claimed that the lock was a C-level lock and needed to be forcibly broken, leading to additional charges [2]. - The total charges included 540 yuan for initial service, 380 yuan for a damaged lock body, 600 yuan for company fees, and 900 yuan for various additional fees, culminating in a total of 4,170 yuan [2][3]. Group 2: Consumer Response and Regulatory Action - After the incident, the consumer filed complaints through the 12315 hotline and the Meituan platform, but received minimal progress in resolving the issue [3]. - The involved locksmith company claimed that the technician was not their employee and only provided information, leading to a limited refund offer of 1,000 yuan [3]. - The Hefei Market Supervision Administration imposed a fine of 9,550 yuan on the locksmith business and revoked its business license due to deceptive pricing practices [1][6].