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美团在大连试点开锁行业专项服务保障,上线“公安备案”标识
此外,为打破开锁服务价格不透明等"老大难"问题,美团App上线开锁行业AI咨询入口,用户下单前可 向AI售前咨询,了解门锁类型、收费标准等信息。同时,平台还将在商户线上页面、团购详情页,通 过AI普及行业知识、专业名词,帮消费者了解开锁价格和服务流程的概况。 多位行业内人士指出,开锁是消费者的民生刚需服务,此次在警方指导下,通过"线上监管 + 技术创 新"模式,不仅满足了消费者的需求,同时为传统特种行业探索出一条健康可持续发展的路径,将推动 开锁行业从"价格战"转向"服务战",真正通过标准化服务流程与透明化收费体系,让消费者放心下单。 平台的这一创新举措,进一步优化了本地营商环境,为民营经济发展保驾护航。 美团服务零售易生活相关负责人表示,开锁行业是非常传统的便民服务,线上化转型难、挑战大,此次 在大连的试点运营经验将被推广至全国更多城市。美团希望通过平台的产品能力、数据积淀和AI领域 的前沿实践,为消费者提供更加靠谱、放心的服务体验,帮传统行业的商家通过线上化转型,更好完善 服务履约保障体系和信用体系,持续推动便民生活服务高质量发展。 日前,美团在大连警方指导下启动开锁行业专项服务治理试点,通过提升开锁商户 ...
独居女生深夜开锁被索要2410元,不付钱师傅就不肯走
Mei Ri Jing Ji Xin Wen· 2025-08-26 16:09
Core Points - The article highlights a case of high-priced locksmith services in Shanghai, where a woman was charged 2410 yuan for a service that was advertised at 25 yuan, raising concerns about consumer rights and pricing transparency [1][4][7] Group 1: Incident Overview - A woman named Xiao Hui was charged 2410 yuan for locksmith services after ordering through an online platform, despite the service being advertised at a much lower price [1] - The breakdown of the charges included 580 yuan for the lock core, 500 yuan for the anti-theft lock body, and additional fees totaling 2210 yuan, which Xiao Hui contested [1][3] Group 2: Company Background - The locksmith service involved, "Old Shanghai Locksmith Service Center," is operated by Shanghai Anxuntong Technology Service Co., Ltd., which was established in June 2025, just two months prior to the incident [4] Group 3: Consumer Rights and Legal Implications - Legal experts argue that the pricing method used by the locksmiths violates the Price Law, as the vague pricing of "starting from" does not provide clear and accurate information to consumers [7] - The incident reflects a broader issue of "locksmith scams" reported by multiple consumers, indicating a pattern of deceptive practices in the industry [6][7] Group 4: Platform Response - Following the incident, the locksmith service was removed from the online platform, and the parties involved reached a settlement after the platform's customer service intervened [6]
独居女生深夜开锁被索要2410元,不付钱两名师傅就不肯离开!店铺已被平台下架,律师:“某某元起”标价方式误导消费者
Mei Ri Jing Ji Xin Wen· 2025-08-26 13:41
Core Points - The article highlights a case of high-priced locksmith services in Shanghai, where a woman was charged 2410 yuan for a service that was advertised at 25 yuan [1][3] - The incident reflects a growing trend of "locksmith scams" in the region, with multiple reports of similar experiences from consumers [8] Group 1: Incident Details - A woman named Xiao Hui was charged 2410 yuan for locksmith services after ordering through an online platform, despite the service being advertised for 25 yuan [1] - The breakdown of the charges included 580 yuan for the lock core, 500 yuan for the lock body, 480 yuan for the handle, and additional fees totaling 240 yuan [4][5] - After negotiation, Xiao Hui paid 1800 yuan to the locksmiths to have them leave her premises [5] Group 2: Company and Regulatory Response - The locksmith service involved, "Old Shanghai Locksmith Service Center," was established in June 2025, just two months prior to the incident [5] - Following the complaint, the service center acknowledged improper charging and refunded 800 yuan to Xiao Hui [5][7] - The service center has since been removed from the online platform due to the incident, indicating a response from the platform to consumer complaints [7] Group 3: Legal and Consumer Protection Insights - Legal experts have indicated that the pricing practices of the locksmiths may violate consumer rights, as the use of vague pricing ("starting from") can mislead consumers [8] - Consumers are advised to communicate with service providers immediately if they suspect fraud and to report any unreasonable charges to relevant authorities [8]