价格欺诈

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大疆成“双11”急先锋 千元级降价促销引发消费维权风波
Bei Ke Cai Jing· 2025-10-10 00:04
国庆假期刚结束,今年"双11"促销已登场。10月8日,"大疆预告降价已购买消费者退货维权"上了微博 热搜。据悉,大疆近日在淘宝、京东等官方店铺预告了多款产品从10月9日开始降价。 此次降价,大疆很多产品降幅达千元,这引发了已高价入手的消费者不满甚至维权。消费者草莓(化 名)表示,"我是9月29日买的,10月3日才收到货,要么退货退款,要么退补差价。"幸运的是经过一番 波折,草莓如愿以偿获补差价。不过有些消费者还在与商家沟通。 10月9日,大疆公司向新京报贝壳财经记者表示,本次价格调整是大疆为"双11"推出的常规促销安排, 将不断优化相关的服务与沟通机制。 随着,越来越多企业入局无人机领域,大疆或将面临增长压力。不过,降价促销也引发消费纠纷。北京 市康达律师事务所律师韩骁表示,大疆的降价行为本质上是行使法定定价自主权的商业决策,符合法律 对企业经营行为的基本要求。 韩骁提到,若有消费者能举证证明在购买前咨询客服近期是否会降价,客服作出无降价计划、不参与促 销活动等明确承诺,而后续短期内即大幅降价,以致消费者高价购买,商家或构成价格欺诈。 有消费者刚买就降价七百元甚至千元,大疆千元级降价促销意欲何为 近日,大疆在 ...
广州市市场监管局发布提醒告诫函
Guang Zhou Ri Bao· 2025-09-16 02:44
Core Viewpoint - The Guangzhou Market Supervision Administration issued a reminder to various industries to strictly adhere to pricing policies to maintain market order during important events and holidays in 2025 [2] Group 1: Ticketing Industry - Ticketing companies for the 15th National Games and the Special Olympics must implement clear pricing and cannot charge additional fees beyond the marked price [2] - Travel agencies acting as ticket agents are also required to comply with these pricing regulations [2] Group 2: Accommodation Industry - Hotels and inns must publicly display room prices and update any changes promptly, prohibiting arbitrary price increases after check-in or unjustified price hikes after order confirmation [2] - Any paid service items must have clearly defined pricing standards, and price fraud or price gouging is strictly forbidden [2] Group 3: Retail Industry - Retailers must adhere to clear pricing policies and are prohibited from colluding to raise prices or engage in price gouging [2] - Promotional activities must clearly indicate the duration and cannot fabricate original prices; for packaged mooncakes priced over 500 yuan, transaction information must be retained for two years for inspection [2] Group 4: Compliance and Self-Inspection - All operators and related entities are urged to take these requirements seriously and conduct self-inspections to ensure compliance with pricing regulations [2]
诚信经营才有“回头客”
Jing Ji Ri Bao· 2025-08-20 23:11
Group 1 - A hotpot restaurant was found to be using two different price menus for local and non-local customers, leading to a fine of 100,000 yuan from market regulators [1] - The practice of "dual pricing" is considered price fraud, exploiting tourists' unfamiliarity and information asymmetry to charge higher prices [1] - Such practices harm consumer rights and damage the local image, highlighting the short-sightedness of businesses focused on immediate profits rather than long-term brand integrity [1] Group 2 - The article emphasizes the importance of integrity in business operations, suggesting that quality of food, service experience, and cultural uniqueness should be prioritized over deceptive pricing strategies [1] - Successful examples from other regions, such as consistent pricing and transparent cost structures, demonstrate that genuine customer engagement leads to trust and repeat business [1] - The article calls for regulatory bodies to enhance preventive measures alongside punitive actions, including increased inspections and the establishment of a blacklist for repeat offenders [2]
X @外汇交易员
外汇交易员· 2025-07-04 07:13
Regulatory Action - French government fined Shein €40 million (approximately $43 million USD) due to deceptive promotional practices [1] Pricing Practices - 11% of Shein's advertised "discounts" involved price increases before the discount [1] - 57% of promotions did not involve an actual price reduction [1] - 19% of price reductions were less than advertised [1] Industry Impact - The findings by the French competition, consumption and anti-fraud authority (DGCCRF) highlight potential consumer protection issues within the fast fashion e-commerce sector [1]
共享单车“刺客”多 申诉退款费周折
Qi Lu Wan Bao· 2025-06-23 06:45
Core Points - The shared bicycle service, initially designed to solve the "last mile" problem, has become a source of frustration for consumers due to unexpected high fees and misleading insurance charges [1][2][3] Pricing Issues - A user in Beijing reported a 50 yuan charge for a 16-minute ride, with a starting fee of 30 yuan and an additional 20 yuan for parking outside designated areas [2] - Complaints about unreasonable pricing and hidden fees have led to 2,712 reports on a consumer complaint platform regarding shared bicycle services [3] Insurance Charges - Users have reported being automatically enrolled in insurance plans after scanning shared bicycles, with initial charges as low as 0.6 yuan, which can escalate to higher amounts in subsequent months [4][5] - A case was highlighted where a user unknowingly subscribed to a critical illness insurance plan, resulting in a 99.1 yuan charge after the initial low fee [6] Customer Service Challenges - Users have faced difficulties in reaching customer service for refunds or complaints, with reports of long wait times and inadequate responses from the service providers [7] - The insurance company involved, TaiKang Online, has been noted for its quick refund process, but users still incur charges for the time the insurance was active [7] Regulatory Concerns - Legal experts have indicated that the pricing practices may constitute fraud, violating consumer rights and potentially leading to civil liability for the companies involved [4][8] - The promotion of insurance through shared bicycle platforms raises concerns about compliance with internet insurance regulations, as it may involve unauthorized third-party advertising [8]
一家美容机构被处罚6.15万元
Mei Ri Shang Bao· 2025-06-04 23:03
Core Viewpoint - Zhejiang Certain Health Management Company was fined 61,500 yuan for failing to clearly display prices, fabricating promotional prices, and not maintaining a cosmetics inventory ledger [1][2]. Group 1: Pricing Violations - The company did not display a price list for its beauty packages in-store, violating regulations that require clear pricing for services offered [1]. - The company was found to have fabricated prices for beauty services on platforms like Douyin and Dazhong Dianping, which constitutes price fraud [2]. Group 2: Regulatory Compliance - The company failed to establish and maintain an inventory ledger for cosmetics, violating the Cosmetics Supervision and Administration Regulations [2]. - The market supervision department emphasized the importance of compliance with pricing regulations and maintaining transparent pricing systems to build consumer trust [3]. Group 3: Consumer Protection - Consumers are advised to verify price tags against checkout prices and be cautious of promotional language that may mislead [3]. - The case highlights typical issues in price disclosure, promotional integrity, and product traceability among some businesses [3].
买7.96元商品被收8元,永辉超市被指“反向抹零”!胖东来也救不了?
新华网财经· 2025-04-29 08:02
近日,有消费者在永辉超市(重庆江北区-金源时代店)购买标价7.96元的商品,结账时发现 被收取8元,遭到超市反向抹零。这种现象并非个例,另一位市民发帖称自己于4月20日在永 辉超市(重庆渝北区-红叶路店)购买标价11.55的开心果,小票显示实收11.6元。媒体注意 到,两张小票的下方标注"分币凭小票当月内到服务台积零换整"。 4月29日,永辉超市(重庆渝北区-红叶路店)告诉记者,因为现在分币比较少,电子支付并不 会出现这样的情况,如果是现金的话,可凭小票到客服这边积零换整。另据鲁网报道,金源 时代店工作人员也曾表示,因为分票比较少,顾客可以把每次的购物小票集合起来凑整,到 时来门店兑换毛票。 此外,对于类似事件,永辉较场口店收银员在被消费者追问时曾回应称:"四块九毛七收五 块,四舍五入是系统自动的"。 鲁网报道显示,根据现行法规,"四舍五入"的合法性存在明确边界。商家自愿"四舍"让利,如 将7.94元按7.9元收取,属单方让利行为。而未经消费者同意,强制"五入"多收分位金额,则 属违法行为。 山东德衡(济南)律师事务所陈吉珍律师指出,若商家未事先告知且消费者未同意,此类行 为涉嫌违反《中华人民共和国消费者权益 ...