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重病老人赴银行取款离世,相关方:正配合警方调查 代取款要本人到场?多家银行回应
Mei Ri Jing Ji Xin Wen· 2025-05-15 14:54
Core Viewpoint - The incident involving a sick elderly woman who passed away while attempting to withdraw money from a bank has sparked significant public debate regarding banking procedures and the necessity of personal presence for transactions [1][2][3]. Group 1: Incident Details - On May 14, a woman named 彭女士 (Ms. Peng), aged 62, was taken to a bank by her family to withdraw funds due to her severe illness, but she was required to be present in person to complete the transaction [2][3]. - The family faced difficulties as 彭女士's daughter was unable to withdraw funds after entering the wrong password multiple times, leading to the decision to bring 彭女士 to the bank [2][3]. - After arriving at the bank, 彭女士 was in poor condition and unable to respond, and despite attempts to assist her, she was left unattended until her family called for emergency help [2][3]. Group 2: Bank's Response - The China Agricultural Bank's local branch expressed deep regret over the incident and stated that they are cooperating with police investigations and reviewing their procedures [3][4]. - The bank indicated that they were unaware of 彭女士's health condition prior to her arrival and that there are protocols in place for emergency situations, including the possibility of transferring funds directly to a hospital [3][4]. Group 3: Banking Procedures - Various banks in the region clarified that for withdrawals involving a password-protected account, it is generally possible for a representative to withdraw funds with the necessary identification and documentation [5][6][7]. - Specific requirements for proxy withdrawals include both parties' identification and, in some cases, a power of attorney or authorization letter if the account holder is incapacitated [6][7]. - Banks also noted that for large withdrawals exceeding 50,000 yuan, prior appointment is necessary to ensure cash availability at the branch [7].