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客舱宠物陪伴服务
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乌鲁木齐航空“客舱宠物陪伴团队”保障任务圆满成功
Core Viewpoint - Urumqi Airlines successfully completed its first "Cabin Pet Companion Team" mission, allowing pets to travel with their owners, marking a significant step in providing personalized and humane services in the aviation industry [1][4]. Group 1: Service Implementation - The flight UQ2588 from Guangzhou to Urumqi carried 7 pets, including 4 specially seated silver foxes and 3 smaller pets that did not occupy seats [2]. - Urumqi Airlines prepared thoroughly for the comfort and safety of these pets, coordinating between ground and cabin services to ensure a smooth travel experience [2][3]. - The ground service team communicated with passengers in advance to verify necessary documents for the pets, such as animal quarantine certificates and vaccination proofs [2][3]. Group 2: Customer Experience - Special seating arrangements were made for families traveling with pets, including dedicated personnel to assist with check-in, secure pet carriers, and provide priority boarding [3]. - During the flight, cabin crew regularly checked on the pets' well-being and ensured proper ventilation in their carriers, enhancing the travel experience for both pets and their owners [3]. - The initiative reflects Urumqi Airlines' commitment to adapting to changing customer needs, recognizing pets as integral family members [3][4]. Group 3: Future Plans - Urumqi Airlines aims to continue optimizing its "Cabin Pet Companion Service," expanding the range of routes and types of pets allowed on board [4]. - The airline is dedicated to maintaining a service philosophy centered on safety, efficiency, and care, fostering a warm connection between travelers and their pets [4].